Navan is seeking a Tax Consultant to help scale and shape the future of our Travel & Expense product lines. In this role, you'll work cross-functionally with teams across Sales, Product, Finance, Support, and Operations, including close collaboration with our C-Suite. Your goal: ensure exceptional client experiences while driving business growth. As a key partner to our Account Managers, you’ll leverage your expertise in tax, accounting, and finance to expand our Travel Payments & Expense offerings within strategic accounts. You’ll play a foundational role in building a new team at a fast-growing, global SaaS company with multiple products and markets. What you’ll do * Act as the subject-matter expert on VAT, indirect tax, and e-invoicing for our customers after go-live. * Partner with Account Managers to handle escalated finance and tax-related questions (VAT invoices, e-invoices, compliance workflows). * Translate complex tax regulations into clear customer guidance, ensuring correct use of supplier vs. agent invoices, compliance with local e-invoicing mandates, and VAT reclaim processes. * Provide hands-on support with VAT invoice retrieval, AP workflows, reporting, and export processes to ensure compliance and efficiency. * Collaborate with Product, Engineering, Product Marketing and Tax SMEs to raise, track, and resolve issues (e.g. missing VAT, invoice structure, country-specific compliance). * Contribute to customer-facing documentation and internal knowledge bases to clarify how Navan invoices can be used for VAT reclaim across different markets. * Lead training, collateral and office hours with AMs and Support teams to strengthen tax and invoicing expertise. * Monitor regulatory developments (e.g. EU e-invoicing rollouts, Spain/Italy clearing requirements) and provide feedback to Product on compliance risks and customer needs. What we’re looking for * Indirect Tax, VAT Analyst, Accounting, or Audit experience (Big 4, VAT IT, Fintua, Taxback or similar). * Strong grasp of VAT principles, invoice compliance, e-invoicing mandates, and cross-border tax complexities (e.g. disclosed agent models, country clearing systems). * Analytical mindset, comfortable breaking down regulatory and technical issues into actionable solutions for clients. * Ability to explain tax and ERP concepts clearly to both finance teams and non-experts; skilled at building trust with senior finance and tax stakeholders. * Works seamlessly with Product, Engineering, AMs, and clients to drive outcomes. * Detail-oriented, curious, and eager to grow into a trusted tax and technology advisor. * Fluency in either German or French is highly preferred. * Experience with e-invoicing implementations in Europe (Germany, France, Spain, Italy) - strong plus. * Familiarity with lodge card programs (Airplus, Amex iBTA) and how they affect invoice issuance - preferable. * Exposure to AP/AR workflows, tax reclaim processes, and expense reporting automation - preferable.