End Date Sunday 05 October 2025 Salary Range £70,929 - £78,810 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Senior Technical Application Service Specialist SALARY: £65,385 - £79.915 LOCATION: Halifax HOURS: Full Time – 35 Hours per week WORKING PATTERN: Hybrid – at least two days per week, or 40% of your time, in our Halifax office About this opportunity At Lloyds Banking Group, we’re driven by a clear purpose - to help Britain prosper. Across the Group, our colleagues are passionate about making a difference to customers, businesses and communities. A Senior Technical Application Specialist within our Personal Experiences & Communications Platform, will be an experienced specialist capable of handling sophisticated projects and mentoring junior team members. Day to day, you'll: Leadership & Strategic Influence Lead sophisticated technical projects and coordinate the implementation of advanced solutions Represent the specialist team in inter-departmental meetings and contribute to broader technical strategies Provide experienced consultation on critical technical decisions and foster innovation within the team Technical Excellence & Innovation Develop and implement guidelines, standards, and methodologies Evaluate and recommend new technologies, and lead proof-of-concept initiatives and pilot projects Conduct root cause analysis for critical issues and drive continuous improvement Collaboration & Cross-Functional Alignment Collaborate with other departments to ensure specialist work aligns with wider organisational objectives Contribute to thought leadership through articles, presentations, or whitepapers Mentorship & Capability Building Mentor junior specialists and team members, supporting their growth and development Promote a culture of learning and technical excellence across the team What you’ll need: Experience in Customer Communications: Proven experience in the customer communications domain, with a track record of leading technological changes in this area. Domain Expertise: In-depth understanding of key areas such as Banking, Homes, Insurance, and Investments, and how technology can address communication needs in these sectors. Customer-Centric Approach: A strong focus on ensuring we utilise our technology to consistently meets the communication expectations of our customers at Lloyds Banking Group. Analytical Problem-Solving: The ability to tackle sophisticated problems with a data-driven attitude, strategically seeking solutions that align with the long-term goals of Lloyds Banking Group in the customer communications field. Stakeholder Management: Excellent skills in managing partners and seamlessly bridging the gap between Business and Technology teams to achieve efficient outcomes for customers. Cross-Functional Collaboration: Ability to work across different functions and assist our Integrators in managing sophisticated technical dependencies both upstream and downstream. It would be great if you also had: Technical Expertise: Hands-on experience with Customer Communications technologies such as Document Composition, Post Composition, Archiving Technologies, Content Management Tools, and Orchestration Workflows (ADF). Media Format Knowledge: Understanding of Page-Based Media formats like AFP/PDF. Web and Digital Frameworks: Experience with Web Technologies and Digital Frameworks. Why Lloyds Banking Group We’re redefining the way we serve our customers and communities, investing in technology, people, and innovation. You’ll be part of a team that’s crafting finance for good — and helping millions of people feel more financially confident. What you’ll get in return A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares 30 days’ holiday plus bank holidays Flexible benefits to suit your lifestyle A range of wellbeing initiatives and generous parental leave policies This is a once-in-a-career opportunity to help shape your future — and ours. Join us and grow with purpose. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. Should you wish to contact us for any reason, please email us at: careers@lloydsbanking.com For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.