Kantar Media is a global leader in data, insights, and consulting services, specialising in media measurement, audience analysis, and advertising effectiveness. As people increasingly move across channels and platforms, our data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. We help brands, agencies, and media owners navigate the complex world of media and advertising through cutting-edge technology and deep expertise. Our presence in over 80 countries and innovative approach has earned us a global reputation for delivering actionable insights that shape the future of the media landscape. #LI-KantarMedia Job Details As people increasingly move across channels and platforms, Kantar Media’s data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. Working with panel and first-party data in over 80 countries, we have the world’s fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Our versatility, scale, technology, and expertise enable our 5000 people across Latin America, Europe, the Middle East, Asia Pacific, North America, and Africa to understand audiences and help the world’s leading organisations succeed and grow. Job Title: Senior Business Analyst/Systems Analyst/Subject Matter Expert Location: London, Hanger Lane or Grays inn Road Working Pattern: Full time/Permanent/Hybrid #LI-Hybrid #LI-EH1 #LI-KantarMedia * This is a full-time permanent position, based in our London office. We operate on a hybrid working arrangement and require a minimum of 2 days in the office. We welcome all applications from those with the legal right to live and work permanently in the UK, without requiring VISA sponsorship now or in the future. Role Description Working as part of the central team, the role involves providing Subject Matter Expertise to the development team of our core TV Audience Measurement backend processing system. This system is a key part of the overall Kantar solution to process meter data capturing audio and other measurement techniques from the panel home, to match it against a set of channel references and ultimately through the backend processing system, provide a coherent and accurate report on what people are watching on their TV possibly through other devices. The system is modular with data being processed and edited through various stages but has complexities in how viewing data is transformed from data collection to final output. Role Responsibilities: Engage with Product team to design solutions Working closely with the Product Owner within Agile scrum team to take items from the Product Backlog and take ownership in writing specifications for the development team to implement those features Help validate final solution meets all the requirements Collaborate with service and other central teams in supporting data queries and help with resolving identified issues through solutions to implement Maintain documentation created, including in Confluence Guide development team members with their domain expertise Provide technical leadership and mentorship to junior team members, support resource planning, task prioritisation, and foster a collaborative culture across onshore and offshore teams; act as an escalation point for complex issues and assist in onboarding new staff. Participate in performance management, strategic planning, and collaborate closely with senior stakeholders to communicate progress, manage risks, and contribute to delivery planning and team development. Required: Proven track record as a SME and be able to demonstrate their abilities and expertise through tangible achievements Very good communication skills Specifications need to be written with great (almost mathematical) precision and sometimes at a low level (i.e., defining logic step by step). On occasions, necessary to write documents or emails that explain complex issues to a broad set of stakeholders and requires the ability to construct well-structured and reasoned narratives. Reasonable fluency in a scripting language (Python or Awk) for data analysis Basic SQL to access and analyse Oracle DB data Basic Unix skills Our systems are complex, need to be self-starting at using multiple resources (people, specifications, Confluence, legacy documents etc.) to climb the challenging learning curve It is very useful to have or build a basic understanding of Market Research methods and practices. Some aspects of Atria functionality only make sense with such understanding Some changes to Atria are complex and require design across multiple components or systems, multiple phases of processing, and new or altered data formats/schema. Generally, we expect SMEs to undertake the design work required for such changes. This requires both good end-to-end understanding of the systems and good logical software design skills Ability to analyse current UI solutions and suggest improvements based on user feedback and industry best practices. Ability to work closely with UI experts and interpret their outputs Desirable Experience working with offshore development team Knowledge of Cloud based environments and processing (e.g. Azure), Storage Explorer etc. Good standard Business Analysis skills Very good writing ability Good basic technical skills Self-starting and able to progress on own initiative Good software design skills Proven leadership skills with experience managing teams and collaborating with third-party vendors. Soft Skills: Strong leadership, communication, and organizational skills. Ability to work independently as well as in a team environment. Education: A bachelor’s degree in engineering, particularly in Computer Science, Software Engineering, or a related field, is highly desirable. Country United Kingdom Why join Kantar Media? We pride ourselves on understanding people, and what makes us think and act the way we do. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar Media. KANTAR MEDIA Kantar Media is a global leader in media research. Our specialist expertise, pioneering technology and commitment to innovation enables us to deliver trusted data to those seeking to better understand the rapidly evolving media landscape and equip them with greater confidence in media decision making. This includes audience measurement (reporting all viewing on all platforms), consumer targeting with TGI, and in-depth advertising intelligence. Our versatility, scale, technology and expertise enable our 5000 people across Latin America, Europe, the Middle East, Asia Pacific, North America and Africa to understand audiences and help the world’s leading organisations succeed and grow. For information about how we process your personal data in the job application process, please click here to read our candidate privacy notice.