ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. JOB DESCRIPTION SUMMARY We are seeking a dynamic and analytically minded Project Manager to lead the development and implementation of a new property onboarding and offboarding process using Salesforce and TaskRay. This role will be pivotal in streamlining workflows, enhancing data accuracy, and improving operational efficiency across multiple regions. The successful candidate will work with a Salesforce developer to create and implement property onboarding and offboarding solutions aligned to global best practices. JOB DESCRIPTION Job Title: Salesforce & TaskRay Project Manager Contract Type: Fixed-Term (12 Months) Location: London (Hybrid) Reporting Line: Dotted line to Technology Services – Salesforce; Operational reporting to Senior Director Data & Analytics Role Overview: We are seeking a dynamic and analytically minded Project Manager to lead the development and implementation of a new property onboarding and offboarding process using Salesforce and TaskRay. This role will be pivotal in streamlining workflows, enhancing data accuracy, and improving operational efficiency across multiple regions. The successful candidate will work with a Salesforce developer to create and implement property onboarding and offboarding solutions aligned to global best practices. Key Responsibilities: Project Management & Delivery Lead the end-to-end delivery of the property onboarding process using Salesforce and TaskRay. Manage project timelines, milestones, and dependencies across cross-functional teams. Coordinate with internal stakeholders in Europe and APAC to ensure global applicability of the solution. Develop training and implementation of the new process, supported by Subject Matter Experts Salesforce & TaskRay Implementation Customise TaskRay templates and automation for onboarding/offboarding workflows. Integrate TaskRay into Salesforce orgs (G1, G2, G3) and ensure property-level visibility and reporting. Collaborate with developers and system architects to build scalable and efficient solutions. Process Design & Optimisation Audit existing onboarding processes and identify inefficiencies, in the current Smartsheet-based workflows. Design and document improved processes with input from operations, development, marketing, finance, and systems teams. Ensure compliance with internal standards and external regulatory requirements. Ensure all data points are captured at the appropriate stages in the onboarding and offboarding processes Ensure processes consider implications for all other relevant systems e.g. Anaplan Stakeholder Engagement & Reporting Liaise with senior leadership to align project goals and secure buy-in. Develop dashboards and automated reports for stakeholders without Salesforce access. Provide regular updates on project status, budget tracking, and performance metrics. Required Skills & Experience: Proven experience managing Salesforce projects, ideally with TaskRay integration. Strong analytical skills with the ability to interpret data and drive process improvements. Experience in property management or onboarding processes is highly desirable. Excellent communication and stakeholder management skills. Familiarity with project management methodologies (Agile, Kanban, etc.). Ability to work independently and collaboratively in a fast-paced environment. Our continued success depends on our people. If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you! Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents. Please explore the current open positions, apply to a role(s) that you feel will suit you and your skillset. You can keep track of your applications and the process here in your Candidate Home. Thank you for your interest in working at Greystar!! As a Greystar team member, you will hear a lot about our Core Values. They are the values we live and work by, reflecting who we are and the quality of our relationships. We believe in always going that extra step for our residents, clients, investors, and each other. Integrity We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions. Equality We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally. Professionalism We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others. Accountability We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard. Service We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members. Teamwork We work together to accomplish goals, solve problems, and enrich our work environment. Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.