SALESFORCE ADMINISTRATOR / HYBRID AD HOC OFFICE VISITS / LONDON OR MANCHESTER OFFICE DEPENDANT ON LOCATION / £70000 - £80000 / BENEFITS/ PERMANENT About the Team/Role WEX is looking to grow its Salesforce footprint across all lines of business. This role will be supporting WEX International Business Payments salesforce rollout, working closely with internal stakeholders and our strategic partner. This role will have the opportunity to make a huge impact on the underlying business process, as well as being exposed to new and challenging salesforce capabilities. What’s on offer? · Highly competitive salary between £70000 and £80000 (dependent on experience) · Annual company bonus · 40-hour week – Monday to Friday, no evenings or weekends · Hybrid working (London or Manchester office) · Industry leading pension scheme · 25 days holiday plus bank holidays - with the opportunity to purchase additional holidays · Private Medical · Cycle2Work Scheme · GymFlex · Life assurance · Income protection · Discounts & perks platform · Employee wellbeing How you'll make an impact · Perform Salesforce configuration and maintenance for capabilities on, but not limited to, Sales Cloud, Service Cloud, Marketing Cloud, Communities and multiple third-party apps. · Design, configure and administer WEX’s global Salesforce org leveraging core Salesforce technologies such as lightning components, Apex, Flow, custom objects, workflow rules, sharing rules, custom fields, validation rules and VisualForce pages. · Maintain a holistic view of all business processes and users in the system to understand cross-functional impacts with regard to configuration, process, workflow and reporting. · Stay current with the development and release of Salesforce’s capability roadmap and how best to use new features to solve WEX business challenges. · Work with the development team to implement new user functionality and with business partners to implement point-and-click functionality. · Provide support to Salesforce users across WEX and act as the primary point of contact for end-user support. · Handle ticket requests through a queue an be able to prioritize what you're working on to minimize escalations · Create and administer training to existing or new users/groups and provide one to one training to end users on an on‐going basis. · Implement and integrate third-party products / applications on the Salesforce platform. · Work with Salesforce support to troubleshoot issues and maintain smooth operation and performance of the platform. · Create new reporting capabilities and respond to ad hoc reporting requests as needed. · Serve as a technical interface between IT, business users and outside partners. Experience you'll bring · Solid understanding of the Salesforce best practice · Confident with end user interactions such workshops and presenting builds · Perform Salesforce configuration and maintenance for capabilities on, but not limited to, Sales Cloud, Service Cloud, Marketing Cloud, Communities and multiple third-party apps. · Implement and integrate third-party products / applications on the Salesforce platform What's next? If you feel that you have the necessary skills to be our new Salesforce Administrators position then please APPLY TODAY for immediate consideration. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. Due to the volume of applications received, unfortunately it is not possible to respond to each one individually, applicants that are shortlisted will be contacted within one week of application We do not accept speculative agency CVs. Any CV received by WEX will be treated as a gift and will not be eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by the Talent Acquisition team. WEX is a global commerce platform that helps businesses solve for operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments. With over 6,500 employees, we work with large and small companies in more than 200 countries and territories, and can tailor our services to meet the unique needs of their businesses. We hire people who share our passion for continuous innovation and client service that is unparalleled in the industry. Offering comprehensive and market competitive benefits, our offerings are designed to support your personal and professional well-being. If you’re looking for a growing career - come be part of WEX today. To learn more about our employee benefits, please click here. WEX is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status. WEX promotes a drug-free workplace. Qualified individuals with a disability have the right to request a reasonable accommodation. If you require a reasonable accommodation as a result of your disability at any point in the job application process, please submit your request through our Reasonable Accommodation Request Form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.