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Receptionist

Williams Lea
Full-time
On-site
London

Receptionist Salary: £29,120 per annum Location: One Angel Lane, London EC4R 3AB Contract: 6 Month fixed term contract, full time With the potential to evolve into a permanent role for the right candidate. Shift details: 40 hours per week Monday to Friday; 08:00 – 17:00 / 09:00 – 18:00 Break details: 1-hour lunch, unpaid Work model: Fully onsite Williams Lea seeks a Receptionist to join our team! Williams Lea is a leading global provider of business-critical support services, known for delivering efficient, technology-enabled solutions to blue-chip clients in investment banks, law firms, and professional services firms. With nearly 7,000 employees worldwide, we focus on providing high-quality, customer-focused services across complex, highly regulated environments. Purpose of the Role The corporate Receptionist will be the first point of contact for clients, visitors, and staff, delivering an exceptional front-of-house experience in a fast-paced, professional environment. This role requires a polished, client-focused individual who can manage reception operations efficiently while providing administrative support and occasional assistance with document production and mailroom tasks. You will represent the firm with professionalism and discretion, ensuring all visitors receive a warm welcome and that meeting spaces and reception areas reflect the highest standards expected within the financial services sector. Key Responsibilities Reception & Client Services Greet and assist clients, visitors, and staff in a courteous and professional manner Manage visitor registration and building access, issuing passes and maintaining accurate records Coordinate meeting room bookings, ensuring rooms are prepared and equipped for client meetings Handle incoming calls and emails promptly, directing inquiries to the appropriate teams Maintain a tidy and organized reception area that reflects the firm’s brand and values Administrative Support Assist with scheduling, calendar management, and ad-hoc administrative tasks for internal teams Prepare and distribute meeting materials, presentations, and documentation as required Support internal events and client hospitality arrangements, including catering coordination Manage courier bookings and oversee incoming/outgoing deliveries with attention to confidentiality Reprographics Support Assist with basic document production tasks such as printing, scanning, and binding Handle ad-hoc print requests for client presentations and internal documents Ensure accuracy and quality in all document handling, maintaining confidentiality at all times Mailroom Support Sort and distribute incoming and outgoing mail accurately and promptly Coordinate courier services for urgent or sensitive deliveries Assist with package handling and ensure secure delivery of confidential materials Operational Duties Monitor and order office supplies for reception and meeting rooms Raise maintenance tickets and liaise with facilities teams to ensure a safe and efficient workplace Key Competencies Professionalism: Impeccable presentation and ability to represent the firm with discretion Communication: Strong verbal and written communication skills; confident in client-facing interactions Organisation: Excellent time management and ability to prioritize tasks in a dynamic environment Technical Skills: Proficient in Microsoft Office Suite; familiarity with scanning, printing, and mail handling equipment Team Player: Collaborative, proactive, and adaptable with a positive, can-do attitude Experience & Qualifications Previous experience in a corporate reception or front-of-house role within financial services or a professional services environment preferred Strong customer service background with an emphasis on client care Ability to handle confidential information with integrity Rewards and Benefits We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to: 25 days holiday, plus bank holidays(pro-rata for part time roles) Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances. Life Assurance Private Medical Insurance Dental Insurance Health Assessments Cycle-to-work scheme Discounted gym memberships Referral Scheme You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects! Equality and Diversity The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency. If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com(we do not accept applications to this email address). View our Privacy Notice https://www.williamslea.com/privacy-statement Longevity driven by innovation In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

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