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Principal Solution Architect, AI Agents

Wolters Kluwer
Full-time
On-site
London

As a Principal Solution Architect, Ai Agent, you will help product engineering teams design and implement scalable AI solutions that leverage WK's GenAI platform to drive impact in healthcare, legal, tax, and compliance industries. Your expertise will enable teams to deliver innovative solutions at scale. About this role Our team is building a central GenAI Platform to empower hundreds of product teams across the organization with scalable capabilities for rapid development, validation, and deployment of AI agents. As a Principal Solution Architect, you will play a critical role in enabling these teams to design and implement solutions that leverage the platform effectively. You’ll act as a trusted advisor, helping teams navigate technical challenges, design scalable architectures, and prototype solutions. In addition to creating proof-of-concepts to demonstrate best practices and accelerate adoption, you’ll play a key role in driving the evolution of the GenAI platform by identifying gaps, proposing enhancements, and collaborating with platform engineering teams to deliver new capabilities. This high-impact role requires a deep understanding of AI agent development, cloud-native architectures, and the ability to collaborate across diverse teams. You’ll work closely with engineering, product, and domain experts to ensure the platform delivers measurable outcomes for the organization. Tech stack You don’t need to know all of these on day one, but you should be ready to learn quickly. TypeScript, Node.js, React, Python, LangChain, MCP/A2A, Rust AWS (primary), Azure, GCP; Docker, Terraform, GitHub Actions DocumentDB, DynamoDB, OpenSearch, Azure AI Search Azure OpenAI, AWS Anthropic, Google Gemini GitHub, Confluence, Slack What you’ll do Partner with product teams to design scalable, secure, and reliable solutions that leverage the GenAI platform. Provide technical consulting and guidance on best practices for AI agent development, deployment, and integration. Rapidly prototype solutions to demonstrate platform capabilities and accelerate adoption. Collaborate with platform engineering teams to identify and address gaps in platform capabilities based on customer needs. Conduct architecture reviews, threat modeling, and design sessions to ensure solutions meet security, privacy, and compliance requirements. Act as a bridge between platform and product teams, ensuring alignment on technical and business goals. Stay up-to-date with the latest AI/LLM patterns (RAG, retrieval, routing, tool-use, evals) and help teams apply them effectively. Mentor engineers and promote knowledge sharing across teams. Team context Org and Sub-teams: Central GenAI Platform within Wolters Kluwer, driving innovation across businesses by creating re-usable platform services and components. Sub-teams are fewer than 10 engineers, focused on platform services or customer-facing agents. Culture and Reporting: We value a "manager of one" mindset, where outcomes matter more than optics. Authority is earned through demonstrated impact, not tenure or title. You’ll report directly to the Director of Engineering, AI Platform. Team Size and Impact: Our globally distributed team of ~100 engineers combines the stability of an established company with the agility of a startup. We are moving fast, and there are many areas where you can have a big impact. Minimum qualifications 8+ years of professional software engineering or solution architecture experience. Strong experience designing and implementing cloud-native architectures (AWS/Azure/GCP). Proven ability to rapidly prototype solutions and demonstrate technical concepts. Excellent problem-solving, ownership, and cross-functional communication skills. Nice to have Expertise in health, legal, tax, or compliance domains. Experience consulting or working directly with product teams to deliver AI solutions. Familiarity with LangChain, MCP, vector/RAG systems, and OpenSearch. Understanding of LLMs, their failure modes, and techniques like fine-tuning and model adaptation. Experience with regulatory frameworks such as SOC2, HIPAA, etc. Proven ability to deliver software products independently or as part of a small, fast-paced team. Stages 15‑minute intro screen 2× live coding in your preferred language 1× systems design 1× presentation of past work Timeline: Typically 2–4 weeks Your first months Month 1: Deep-dive into one platform component most aligned with your expertise; ship small improvements while ramping up. After onboarding: We’ll align on a high-impact area that fits your strengths and ambitions. To apply: Please submit your resume along with a brief cover letter that includes a “Statement of Exceptional Work.” In your cover letter, highlight one of your most impactful projects by addressing the following: Your role and the problem space you were working in The technical and product challenges you faced, and how you addressed them The measurable impact of your work (e.g., metrics, outcomes, improvements) This will help us better understand your approach to solving complex problems and the value you bring to the team. Please do not include any proprietary or confidential information in your submission #BETHEDIFFERENCE Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

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