Operational Supervisor

At ANCHOR, our mission is our passionate purpose. We are seeking people like you who want to join our caring, credible and committed family of dedicated professionals and who want to support our aging and disabled communities with all the resources they need to stay happy, healthy and safe.

Salary: $45,000

Job Overview:

The Operational Supervisor will lead a small team of Anchor Associates while also providing direct support to Anchor customers. This role blends leadership and hands-on service delivery—ensuring high standards of care, smooth daily operations, and excellent customer experiences.

Key Responsibilities:

• Team Leadership & Supervision
  • Lead, mentor, and support a small team of Anchor Associates.
  • Oversee scheduling, performance, and training.
  • Foster a positive, client-centered work culture.
• Customer Support & Advocacy
  • Provide direct advocacy and independent living support to Anchor customers.
  • Maintain professional, trusting relationships with clients and their families.
• Operational Management
  • Support smooth day-to-day operations of Anchor services.
  • Ensure compliance with organizational standards and policies.
  • Monitor service quality, customer satisfaction, and team performance.

Minimum Qualifications:

Bachelor’s degree (B.A./B.S.) from four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience. Valid driver’s license and reliable motorized vehicle.

Required Skills and Abilities:

 Background in social services, healthcare, advocacy, or related field preferred.

 Strong organizational and communication skills.

 Ability to balance leadership with hands-on customer service.

 Compassion, patience, and a commitment to promoting independent living.

 Valid driver’s license and ability to travel locally.

Physical Requirements:

While performing the duties of this job, the candidate would regularly require to talk and hear.  The candidate frequently would be required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.   The employee is occasionally required to stand, walk, climb, or balance; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 20 pounds.

Preferred Qualifications:

• Experience supervising or mentoring a small team in a service, healthcare, or community setting.
• Strong problem-solving abilities with a proactive approach to challenges.
• Knowledge of aging services, disability support systems, or care coordination.
• Skilled in scheduling, prioritization, and time management.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Why Join the ANCHOR Team?

• We are committed and caring. All our team is dedicated to supporting the aging and disabled living in our communities, regardless of need or ability to pay.
• We are trusted. We have a long history of supporting and advocating for elders, and are the one stop shop, coordinating all elder care resources in the communities we serve.
• We support you. We recognize as a caring professional, you need care and support too. We promote work life balance, offer flexible, remote work options, wellness education and generous PTO allotments.
• We live our values. Our benefits are exceptional. Because we know the importance of seniors and their retirement income, we provide contributions to your retirement equal to more than 10% of your pay, even if you don’t pay in. We offer several health insurance options at very low cost with great coverage. Dental, Vision, Long Term Disability Insurance and Life Insurance are free too.
• If you join us, you will want to stay with us. 53% of our staff have stayed with us for more than 5 years.  Why do they stay? Our team says they stay because of the leadership, support, culture and mission.

ADA/EOE. Level 2 background screening required. 

Career Center Link - External Applicants:

To apply click below, and select the Operational Supervisor position: https://workforcenow.adp.com/jobs/apply/posting.html?client=AgingInc&ccId=19000101_000001&type=MP&lang=en_US

If you have questions, or need to apply using an alternate method, contact Kathy Dorminey at (352) 692-5214/   Elder Options, Inc. is located at 100 SW 75th Street, Suite 301, Gainesville, FL 32607.

Closing date:   December 2, 2025  

This is a re-posting.  Previous applicants do not need to re-apply.