Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Primary responsibility is to conduct due diligence to confirm flood insurance documentation is maintained in accordance with Bank policies and procedures. Ensure adequacy of insurance coverage throughout the life of the loan, including review of any applicable map changes and initiation of lender-placed insurance when required. Works on routine to moderately complex collateral reviews as assigned by manager. Interfaces with compliance partners, legal counsel, line partners and clients to ensure ongoing compliance with federal flood regulations. Maintains primary responsibility for accuracy of documentation required to demonstrate the clients insurance coverage conforms to policy and regulatory guidelines. Job Details: Global Credit Operations: Responsible for the fulfillment, servicing and protection of credit offerings for business banking, Global Wealth & Investment Management (GWIM), commercial and corporate clients as well as leasing and trade products. This position is responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment and systems. Responsibilities: Perfects the bank’s system of record through accurate set-up and maintenance of billing schedules, pricing options, and all other client records and indicative data Performs administrative duties related to setting up new and/or modifying existing loans, maintains bookings on the systems of record, and identifies and enters data to provide data to modelers for loss risk forecasting Manages the daily collateralized debt obligation suite and issue tracker reports to execute the daily loan closing process Maintains relationships with Relationship Administrators to ensure efficient and high quality loan processing Skills: Minimum of 2 yrs. of loan documentation review and concepts. Either commercial or consumer Knowledge of commercial credit requirements Minimum of 2 yrs. of Customer Service experience Excellent verbal and written communications skills Ability to handle multiple tasks while ensuring quality and efficiency in a fast-paced environment Proven ability to maintain productivity levels within assigned standards Proven self‐motivator with the ability to effectively prioritize work Ability to coordinate with multiple points of contact (internal and external) Delivery of world class client experience; customer service focus Organizational and time management skills Exceptional sense of urgency Responsive to customer needs Desired Skills: Commercial Lending or Commercial flood insurance experience Familiarity with various bank platforms, including LIQ, CTS, etc. Knowledge of federal flood insurance regulations Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage. 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