The Heidelberg Materials (HM) International Business Service Centre (BSC) provides administrative, transactional and accounting services to in-scope HM companies. This role requires fluency in the Czech and/or Slovak language (written and spoken). The International BSC Administrators process invoices, purchase requisitions and other transactions for various HM countries, delivering quality services efficiently and without delay. Key accountabilities Transaction Processing – processing high volumes of transactions within given focus area (typically accounts payable, central purchasing administration, master data management, document validation, or cash application – although this list is not exhaustive) Customer Service - providing timely and meaningful responses to customers, suppliers and internal stakeholders, ensuring that their queries are professionally handled. Compliance – ensuring all processes are run in accordance with given training and documentation, and that all controls are adhered to. Work within Service Level Agreements on a ‘right first time’ basis. Issue Escalation – Escalate any issues or hurdles to line immediately to line management. Continuous Improvement – highlight areas of inefficiency or bottlenecks to line management. Support on CI implementation projects when requested. Financial & Non-Financial accountabilities Providing services to various HM companies and geographies. Consistently meeting personal processing targets – which vary depending on the process area. Compliance The role holder is expected: To be fluent in Czech To comply with all aspects of the Heidelberg Materials Compliance Policy. To ensure that all the business/operations are performed in accordance with instructions and procedures and in such a way so as to prevent any fraudulent activities taking place. To comply with the Health & Safety at Work Act 1974 and to observe the requirements of the Company Safety Policy and other relevant legislation. To proactively manage health & safety of employees to continuously improve the company's health & safety performance. To update all areas of knowledge as required to carry out the job with maximum effectiveness and to attend training/development courses as and when required. To comply will all aspects of the HR Policies and Procedures of the Company. At Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business. At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement. As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry. We believe in building a workplace that is dedicated to promoting inclusivity and diversity. If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s). You may still be the right fit for this or other roles within our company. Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact Recruitment@uk.heidelbergmaterials.com for additional information or to request accommodations. We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive. Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments. We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.