Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. Who we’re looking for? The Global Internal Communications team provides communication and strategy support for the Executive Leadership Team and across all Business Units within Finastra. We engage high level internal stakeholders to provide relevant content and messages to ensure employees are well informed on the topics that matter. We are looking for an experienced internal communications professional to work in a hybrid manner, based at our Paddington, London office a couple of days a week and at home the remainder. This role will suit a motivated, collaborative and creative communications professional. Reporting to the Head of Internal Communications, they will work closely with senior leaders and their teams, leading and supporting the high-level strategic initiatives of the business. The successful candidate will have a flexible approach, be self-driven with advanced time management skills, possess a can-do attitude with exceptional problem-solving capabilities, and have excellent relationship management skills. The role is varied, challenging, and rewarding – so a capacity to be adaptable and detail oriented, while producing high quality work to tight deadlines, is vital. What will you contribute? The Internal Communications Lead will drive employee engagement by conceptualising, creating and promoting engaging messages and communication campaigns for employees through various communication channels. Responsibilities include, but are not limited to: Define the IC strategy for select members of the Executive Leadership Team (ELT) and Senior Leadership Team (SLT), devising an approach that will advance business objectives and strategic priorities, while reinforcing Finastra’s culture. Become the IC business partner for a number of our internal business units and central functions, working with stakeholders to write, edit, and proofread content to ensure messaging is integrated and adhering to established standards (e.g. enterprise approval processes, templates, and brand guidelines are followed). Act as the content owner for the two all employee events we run – liaising with external suppliers, preparing materials for presenters and driving employee attendance. Influence solutions to risk and crisis matters affecting the business; understand their relevance, and alongside the Head of Internal Communications, act as an advisor to the Crisis Response Team on audience-appropriate communication elements. Distil raw data (survey responses, analytics, etc.) into summarized and easily understood outcomes or presentations. Take a digital and GenAI first approach to internal communications, leveraging new and innovative communications strategies. Assist with M&A activities as and when required by the business. Take the lead on change management and corporate transformation projects, building the core messaging and ensuring that our business units still feel part of the wider Finastra ecosystem. Required Qualifications & Skills Circa 8+ years of progressive communications experience, operating within a large company and/or unit of a highly matrixed organization. Strong people skills and executive stakeholder management experience. Critical analysis, project management skills, and problem-solving skills with a penchant for articulating and delivering solutions or alternative approaches. Proven ability to deliver high quality work with tight deadlines while managing multiple and competing priorities. Entrepreneurial and self-sufficient: working independently and delivering high-quality results Writes clear, concise and compelling communications. Very strong attention to detail. Exceptional written and verbal communication skills. Ability to work with colleagues in different time zones. Excellent Microsoft Office Skills Experience utilising AI in communications Desirable Qualifications & Skills Previous experience in financial services or tech industry preferable but not required. Diverse communications experience, working with various functions and businesses within an organization. Experience within a global organisation. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: · Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. · Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work. · Medical, life & disability insurance, retirement plan, lifestyle and other benefits* · ESG: Benefit from paid time off for volunteering and donation matching. · DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). · Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. · Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. *Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra! At Finastra, our team members are the driving force behind everything we do. We’re building an environment where bold ideas thrive, careers flourish, and innovation is a shared journey. Whether you're a recent graduate ready to shape the future or a seasoned professional seeking your next challenge, you’ll play a pivotal role in delivering software solutions that redefine what’s possible in financial services. We believe growth is a shared commitment. That’s why we offer a rich ecosystem of learning—from hands-on training and mentorship to leadership development and industry certifications. You’ll have the freedom to explore new paths, deepen your expertise, and make your mark in a global fintech that’s built for the future. Our career development isn’t just a program—it’s a promise. With access to cutting-edge tools, a culture of collaboration, and a community that champions your success, you’ll be empowered to lead, challenge, and create meaningful change. Because when we grow together, we innovate together—and that’s how we shape what’s next in finance. We offer incredible career opportunities and your work in close collaboration with fantastic colleagues globally to develop and launch innovative software solutions for our customers. There is a huge range of engaging projects where you can get stuck-in and add value whilst taking advantage of our ongoing development opportunities to build and hone your skills in your chosen area. Our perks include paid holidays, flexible working hours, a pension plan, and comprehensive health initiatives. Join us to supercharge your career, collaborate with industry experts, and thrive in a nurturing environment that powers both your professional and personal growth With us, you can grow, innovate, and make a real impact. At Finastra, we are proud of the wide range of incentives and benefits we offer our employees globally, reflecting our core values: doing well by doing good, putting people first, and open opportunities. We go beyond statutory requirements to maximise our offerings, investing in flexible working policies, personal growth opportunities, and well-being programmes. Highlights include our Flexible Vacation Policy, inclusive people policies, hybrid working framework, and comprehensive well-being support through initiatives like the Employee Assistance Program, the wellbeing Champions and our monthly events and initiatives. Additionally, we emphasise sustainability through volunteering time off and donation matching, champion inclusion through multiple employee networks and cultural initiatives, and invest heavily in career and skills development. Recognition of our employees' efforts is integral, with our global recognition platform and regular employee feedback surveys shaping our inclusive and supportive workplace culture At Finastra, we are committed to creating a workplace where you feel valued and respected. We believe this environment drives innovation and we strive to build a team that reflects the varied backgrounds, perspectives, and experiences of our global ecosystem. This philosophy is at the heart of our culture and the way we work.