Kantar Media is a global leader in data, insights, and consulting services, specialising in media measurement, audience analysis, and advertising effectiveness. As people increasingly move across channels and platforms, our data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. We help brands, agencies, and media owners navigate the complex world of media and advertising through cutting-edge technology and deep expertise. Our presence in over 80 countries and innovative approach has earned us a global reputation for delivering actionable insights that shape the future of the media landscape. #LI-KantarMedia Job Details Ready to join a company that’s shaping the future of media insights? We want to hear from you! *Please note a valid drivers license is required for this role with no more than 3 points* Job Title: Installations Technician Locations: Hybrid – Covering areas of: Bristol or Reading or East Yorkshire Employment Type: Full-Time, Permanent Hours: Monday–Friday, with occasional evening or weekend work At Kantar Media, we help shape how the world understands audiences. As a Field Technician, you’ll play a vital role in bringing cutting-edge TV and Broadband monitoring technology into homes across the UK. Reporting to the Field Technician Supervisor, you’ll be hands-on with installing and maintaining equipment, as well as supporting panel members to get the most out of our technology. If you’re tech-savvy, customer-focused, and ready to make an impact, this is the role for you! What You’ll Do Install & Maintain: Set up metering equipment and software in panel homes, ensuring everything runs smoothly. Educate & Support: Show panel members how to use and care for their equipment confidently. Problem-Solve: Troubleshoot issues and escalate when needed to keep everything on track. Train & Empower: Provide clear training on Kantar equipment and software. Stay Organised: Log all field activity accurately and manage stock levels effectively. Represent Kantar Media: Deliver exceptional customer service and professionalism in every interaction. Keep Moving: Maintain your company vehicle and meet project deadlines with precision. What We’re Looking For Experience in a customer-facing role and an interest in Computing, Audio Visual, or Telecoms. A good understanding of Broadband, Smartphones, and Tablets is a plus. Passion for modern technology and a desire to build a career in a unique, growing field. Ability to work independently, manage your own schedule, and deliver high standards. Strong communication skills and a professional approach – you’ll be the face of Kantar in our panel members’ homes. Why You’ll Love It Full Training Provided: Kick-start your career with an intensive 4-week training programme. Company Vehicle Included: Drive across the UK mainland and islands as part of your role. Dynamic Work Environment: No two days are the same – enjoy variety and independence. Be Part of Something Bigger: Help deliver valuable insights that shape the media industry. What You’ll Need A full UK driving licence (max 3 points). Flexibility for occasional overnight stays. Willingness to learn and adapt to new technology. Ability to work unsupervised and manage your own schedule. Professionalism, punctuality, and courtesy at all times. CRB check documentation. #LI-DNI Country United Kingdom Why join Kantar Media? We pride ourselves on understanding people, and what makes us think and act the way we do. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar Media. KANTAR MEDIA Kantar Media is a global leader in media research. Our specialist expertise, pioneering technology and commitment to innovation enables us to deliver trusted data to those seeking to better understand the rapidly evolving media landscape and equip them with greater confidence in media decision making. This includes audience measurement (reporting all viewing on all platforms), consumer targeting with TGI, and in-depth advertising intelligence. Our versatility, scale, technology and expertise enable our 5000 people across Latin America, Europe, the Middle East, Asia Pacific, North America and Africa to understand audiences and help the world’s leading organisations succeed and grow. For information about how we process your personal data in the job application process, please click here to read our candidate privacy notice.