The Heidelberg Materials (HM) International Business Service Centre (BSC) provides administrative, transactional and accounting services to in-scope HM companies. The Head of Optimisation sets the internal strategy for optimisation of BSC processes and systems, aligning to the overall BSC efficiency and cost targets. In addition, they own the senior stakeholder relationships with group functions (including Global Process Owners and Group IT) for optimisation agenda. Key accountabilities Process and System Optimisation Strategies – responsible for setting and communication of process and system optimisation strategies across the BSC. Working in collaboration with peers to ensure that all areas are aligned, and combined to deliver to customer expectations, global best practices, and BSC directors’ strategic objectives. Academy Strategic leadership – Oversee the BSC Academy, providing strategic direction and leadership to ensure that the Academy offering is aligned to the business needs, and that outcomes continuously justify investment levels. Delivery of Optimisation Projects – Provide deep knowledge of the systems and end to end processes across the BSC. Oversee and drive the design, build and delivery of a portfolio of optimisation initiatives. Ensure end to end communication, and connectivity with local countries. Ultimately ensure that all initiatives have positive business cases which are delivered as designed. Identify Standardisation Requirements – lead the identification of standardisation needs through comprehensive process documentation and gap analysis and take ownership of maintaining the BSC process variants repository. Stakeholder Management - Own the BSC relationship with senior management in group functions such as Global Business Process Excellence and HDigital for Optimisation area. Proactively build positive, collaborative and transparent communication paths to ensure that we are consistently aligned and pulling in the same direction. Understand local requirements and challenges, and work with counterparts to provide appropriate solutions. Budget and FTE management - Set clear and meaningful cost and FTE targets for each department / team which contribute to the overall BSC targets. Ensure that efficiencies reported are tangible and can be locked into actual FTE and cost profiles. People Development – Provide coaching, mentoring and advice where necessary to all levels of leadership across the department. Financial & Non-Financial accountabilities Responsible for a department of up to c.20 FTE Education/Qualification Formal accounting qualification (e.g., ACCA, CPA, CIMA) or demonstrable equivalent experience in an accounting-focused role. Experience of working in Continuous improvement, transformation, operational excellence and/or optimisation projects Shaping the future, building successes Heidelberg Materials – your springboard into the future of the construction materials industry. As a globally leading company in the construction sector, we manufacture one of the most widely used products, paving the way not only toward more sustainable production but also toward your personal success story. Our bold and innovative approach focuses on massive CO₂ reduction, efficient recycling technologies, and digital solutions – setting new standards for the industry. In our globally connected and locally rooted community, your ideas have the power to shape a better tomorrow for people. With us, you’re not just shaping the industry’s future; you’re shaping your own. Let’s get to work! Heidelberg Materials is one of the world's largest integrated manufacturers of building materials and solutions with leading market positions in cement, aggregates, and ready-mixed concrete. We are represented in more than 50 countries with around 51,000 employees at almost 3,000 locations. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.