InnovaCare Management Services Company, LLC Job Summary InnovaCare Health is dedicated to improving health outcomes of our patients by providing the best service as possible. That service begins with our drivers transporting our patients to and from their appointments. The role of a driver is transporting our patients to designated areas of our clinics, and working closely with the clinic employees daily. Essential Job Functions Establish and maintain communication with patients to improve quality of service and customer satisfaction. Constant communication with clinic employees and management to ensure efficiency and patient experience. Transport patients inside and outside of the facility to designated areas in a punctual and timely manner. Assist patients in and out of the vehicle, and to and from the waiting room. Offer comfort and support to patients and their families. Transport medical equipment, and supplies and laboratory specimens to designated treatment, diagnostic and patient care areas, as requested. Respect and protect patient confidence by keeping all sensitive and patient information private. Follow all protocols and procedures to ensure safe delivery of patients, their possessions, supplies and laboratory specimens. Maintain a secure, clean, and healthy work environment by adhering to the standards and regulations that are set forth by InnovaCare and local, state, and federal governments, Routinely comply with the standards set forth by JCAHO and HIPAA. Regularly participate in ongoing education to improve knowledge and skills. No additional stops between home and designated clinic(s). Minimum Required Education, Experience & Skills A valid driver’s license and clear driving record. Knowledge of traffic laws and health care locations. Must have completed State required 4 Hour Basic Driver Improvement / TCAC and annual exam. Ability to use approved GPS navigation technology. Accountability and time management skills. High School Diploma or GED. One year in experience in a healthcare setting. Understanding of Universal Precautions with PPE in each vehicle. Excellent communication skills. Impeccable organization and time management skills. Ability to react calmly and effectively in emergency situations required. Safe work practices in a clinic setting. Preferred Education, Experience & Skills Speaking and writing Spanish. Current CPR or BLS certification. Physical & Mental Requirements: (check all that apply) ☐ Required immunizations and vaccinations. ☐ Ability to lift upwards of 50 pounds. ☐ Ability to push or pull heavy objects using up to 100 pounds of force. ☐ Ability to stand or sit for extended periods of time. ☒ Ability to use fine motor skills to operate equipment and/or machinery. ☐ Ability to properly drive and operate a company vehicle. ☐ Ability to receive and comprehend instructions verbally and/or in writing. ☐ Ability to use logical reasoning for simple and complex problem solving. ☐ Occasionally requires exposure to communicable diseases or bodily fluids. ☐ Ability to discriminate shades of color when reading a dipstick. The foundation for InnovaCare was laid in 1998 when President and CEO Richard Shinto, M.D., founded North American Medical Management (NAMM) in California. Since then, InnovaCare Health has continuously evolved and innovated to remain at the forefront of healthcare and deliver cutting-edge solutions to our physicians and team members, patients, and their families. Across InnovaCare, we are united by a shared mission, vision, and values. Our growing company strives to make every member of our diverse team feel fulfilled and valued through their work. Our mission is to transform the lives of the people we serve through compassionate, high-quality care, innovative solutions, and trusted partnerships as we vision a new definition of the standard of excellence in healthcare. Today, InnovaCare operates more than 30 clinics and is recognized as a leader in transforming care delivery. Our approach combines physician-led care models with cutting-edge technology and a focus on personalized, coordinated care to empower providers to succeed in some of healthcare's most challenging environments.