Salary: Competitive + Bonus + Excellent Benefits Customer Service Administrator - 1 Year Fixed Term Contract - Ripon (HG4 1SL) - Plumb Centre So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Customer Service Administrator based in Ripon, you’ll be responsible for: Supporting our valued customers by processing orders over the phone, email and online customer portals Liaising with other teams and our internal branch network to check stock and delivery timelines Answering general queries Building a great rapport with internal and external stakeholders This is a Fixed Term Contract for 1 year hybrid role (3 days in the office and 2 at home) working 40 hours per week Monday to Friday 08.00am - 5.00pm and Saturday morning on a rota basis 08.00am - 12.00pm. And here’s what we’d like you to have: Excellent customer service and relationship building skills Confidence talking to different people Strong organisational skills with attention to detail Ability to multi-task Enthusiasm with an eagerness to learn We look forward to receiving your application! Wolseley UK is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world’s largest specialist distributer of plumbing and heating products, you’ll have access to a wide variety of career opportunities.