Based in Glossop, the Business Analyst role supports how we bring products to life at Flair by making sure our systems work smarter behind the scenes. It’s about turning everyday needs into simple changes that make a real difference, helping colleagues work more easily and making sure each improvement supports the craft and care behind every product we create. We’re Purpose Driven. Since 1984 we’ve grown to become the largest in our sector and we’ve carried the same spirit with us every step of the way. We’re proud of our diverse passionate team and the way we collaborate to make things happen. Our carefully crafted rugs are the centrepieces that bring rooms and people together. And that togetherness is the very essence of who we are. You’ll Grow With Us. You’ll build your experience in system delivery, analysis and business change, gaining exposure to multiple departments, digital tools and commercial processes. You’ll learn how to influence delivery from discovery through to launch, with the support of a team that values clarity and collaboration. Your Voice Matters. The quality of what we deliver depends on how well we define it. Your questions, your write-ups and your attention to the right details will help shape the way we bring new systems to life. You’ll be encouraged to challenge, refine and improve the way we get there. Bring Your Flair. You’re naturally curious, a clear thinker and comfortable switching between the detail and the bigger picture. Whether you’re mapping a process or writing up test scenarios, you stay focused on what’s needed and how it supports the teams around you. What We’re Looking for…Experience in a business analyst or systems-facing roleSkilled in requirements gathering, documentation and UATAble to work closely with stakeholders to clarify what’s neededComfortable supporting testing, go-live and adoptionClear communicator with strong organisation and follow-throughEven Better If You Bring…Experience on ERP or cross-functional system projectsFamiliarity with Agile delivery or hybrid methodsConfidence writing user stories and test scriptsUsed tools like Jira, Smartsheet or Power BIUnderstanding of retail, supply chain or commercial systemsWhat You’ll Be Doing…Defining and documenting clear, testable system requirementsSupporting teams to articulate what’s needed and whyWriting user stories, test scenarios and success criteriaHelping manage UAT, issue tracking and resolutionSupporting the rollout of new tools and ways of workingKeeping our project documentation structured and up to date Salary: £40,000 - £45,000Contract: 12 Months Fixed Term, 37.5 hours per weekHybrid Working: While you’re finding your feet at Flair, you will spend most of your days in the office where we work the core hours of 09:30 – 15:30 Monday – Friday with flexible start/finish times according to your schedule and location needs. In the first 6-8 weeks you’d be required to work at least 4 days a week in the office/3 thereafter. Benefits include but are not limited to: Pension Scheme Health Cash Plan Free Onsite Parking Newly Refurbished Office Colleague Discount More information here: https://flairrugs.com/life-at-flair/ Last but certainly not least: At Flair, we're an equal opportunities employer. We value diversity and treat everyone fairly, regardless of age, disability, gender, marital status, race, religion, or other characteristics. Our recruitment and employment decisions are based solely on merit and business needs.