We are committed to communities where older people flourish, by providing opportunities for our residents to enjoy treasured relationships, exercise choice and feel valued. When you join the St Monica Trust, you’ll be part of an organisation built on 100 years of trust, thanks to the people who work for us. Our benefits and perks for permanent and fixed term jobs include a generous pension scheme, Life Assurance, at least 23 days’ annual leave plus bank holidays, access to retail and other discounts, subsidised gym, restaurant, free parking and much more! Start the New Year with a Fresh Career! Join Our Concierge Team at The Chocolate Quarter Are you ready to try something new in 2026? Is your seasonal role about to come to an end? At The Chocolate Quarter, our 24/7 Village Concierge team is the heartbeat of our vibrant community, delivering exceptional service to residents and visitors every day. This isn’t just a reception role — it’s about creating memorable experiences, solving problems, and being a trusted point of contact. If you thrive on variety and enjoy helping others, this could be the perfect next step for you. Why This Could Be Your Next Adventure We welcome people from all walks of life! Whether you’ve worked in hospitality, front desks, customer services, facilities and maintenance or the service industry, this could be the change you need and your skills could be a great fit! If you’re looking for a role where no two days are the same, and you want to make a real difference, we’d love to hear from you. Your Shift Pattern · Rolling 8-week rota: 4-on, 4-off · 2 Early Shifts: 7am–7pm · 2 Night Shifts: 7pm–7am · Average 42 hours per week We are currently looking for Bank Workers to pick up ad hoc shifts to cover annual leave and sickness. There may be opportunities in the future for a permanent position. This is a really good way of trying something new alongside other commitments that you may have, or just a way to pick up hours as and when suits you. What You’ll Do · Welcome and assist residents and guests with warmth and professionalism · Manage reception duties including calls, enquiries, and payments · Handle light maintenance tasks and liaise with contractors · Respond to emergency pendant calls and support residents · Keep the site running smoothly with waste and laundry management What We Offer · £12.87 per hour plus night and weekend enhancements · A supportive team environment · The chance to learn new skills and grow in a rewarding role Ready to start the New Year with a fresh challenge? Apply today and join a team that truly makes a difference! Job boards: Consider placing in these categories to capture people wanting a change in career: · Hospitality & Front Desk – Hotel reception, concierge, or guest services · Customer Service – Call centers, helpdesk, or retail · Facilities & Maintenance – Caretakers, building supervisors · Security & Emergency Response – Security officers, emergency call handlers · Healthcare & Care Support – Care assistants, community support workers · Travel & Service Industry – Cabin crew, travel coordinators Salary Ranges: £12.87 - £12.87 Time Type: Full time If you have any queries please email our Recruitment Team - recruitment@stmonicatrust.org.uk Communities where older people flourish - connection, contribution, choice We're committed to communities where older people flourish, and for us this means providing opportunities for our residents to enjoy treasured relationships, exercise choice and feel valued. We are a registered charity and not-for-profit offering a unique blend of welcoming retirement villages, specialist care homes and support for older people both in our communities and across our region. Because of the diverse nature of the Trust, there are a wide range of job opportunities – everything from care roles and nursing to housekeeping, catering, portering, administration, IT, HR, marketing, finance, and much more. Why work for us? We offer a wide variety of benefits, including industry leading rates of pay, generous pension scheme, subsidised staff meals and excellent training and career development opportunities, to name a few. To find out more visit our careers page. Can’t find a suitable role? Introduce yourself! Fill out this short form to register your interest and be the first in line for new job opportunities. St Monica Trust: A great place to work About St Monica Trust We have built a long-standing reputation for providing high quality care and support within our retirement villages and care homes. This is down to the exceptional people who work here - people who go the extra mile to build relationships with our residents and customers. We believe that’s it’s our dedicated team and our embedded values that make St Monica Trust such a great place to work. As a growing organisation, we are always on the look-out for caring, committed and professional people to join our team. St Monica Trust is committed to fostering a diverse and inclusive environment for all employees and job applicants. If you need assistance or an accommodation to complete the application process, please contact our recruitment team at recruitment@stmonicatrust.org.uk. Stay connected If you have any questions or would like to find out more, you can contact our friendly recruitment team by emailing recruitment@stmonicatrust.org.uk or calling 0117 949 4091. Keep up to date with all latest news and developments from the Trust on our social media platforms: Facebook: @stmonicatrust Twitter: @St_Monica_Trust Instagram: @stmonicatrust LinkedIn: @St Monica Trust Find us on Glassdoor.