Job Purpose: Contribute towards the achievement of zone’s targets through agency development and managing relationships between agency distributors and the Company. Critical Accountabilities: 1.Key Result Areas Development of agency distributors to achieve Key Performance Indicators (KPIs) Increase agency productivity and performance Achieve customer satisfaction through effective relationship management with managers and advisor 2. Major Activities Plans and implements strategies and tactics in meeting all measures of targets Develops managers and advisors to recruit sales force with the capability to access its desired target market Drives quality managers and advisors by implementing developmental and motivational activities to increase productivity and competence Coordinates with Agency Training and Development unit for developmental programs Ensures compliance to regular reports Implements and promotes Company sales drives and campaigns in coordination Agency Development Monitors persistency of business in the assigned branch Augments performance activity of manager and advisor Discusses possible causes of lapses and cancellations with concerned agents, and crafts solutions to improve business conservation Handles proper communication of agreements and expectations Coordinates with other units to address issues and concerns of distributors in the assigned branch Ensures that the agency distributors adhere to Company policies, business practices and norms Ensures that agents are well informed of new developments in the Company Develops and maintains high morale among agency distributors 3. Output Achievement of KPI targets Manpower Activity rate, Case Productivity, Case Size (MACC) Agency developmental programs Reports compliance Successful campaigns and drives Business volume Graduate of any 4-year-course Minimum of 5 years of industry experience in Sales, Agency Development At least 2 years of supervisory/managerial capacity Ability to work well with people of all levels within the organization High degree of professionalism and good business etiquette Detail oriented Flexible Goal-oriented Proficient in Microsoft Office Communications Skills Negotiation Skills Presentation Skills Planning and Organizing Skills