Job title: Account Manager, Work Experience Location: Remote Reporting to: Head of Work Experience North Salary: £32,215 per annum to £34,868 per annum Contract: Full-time, permanent Closing date: 9th January at 12:00pm Who we are? Futures For All is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools. We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity. By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever. Role Summary: This role is crucial in driving forward support for, engagement with and coordination of high-quality and high-impact multi day work experiences for high-need young people across the UK. Experts in the coordination and delivery of multi-day work experiences. Key Duties/Responsibilities: Strategic purpose: Responsible for the end-to-end delivery of opportunities from initial programme scoping with non-income generating employers to securing commitments, monitoring young person applications, programme design and implementation, and employer follow up. Engagement: Responsible for account management of corporate partnerships as agreed by the development team Securing commitment from employers to deliver multi-day work experience Account management for employers throughout their work experience Supporting the account management of corporate partners by delivering on their work experience programmes as agreed by the business development team and coordinating with other programme teams to ensure committed delivery takes place. Training employers to use SfS products in the coordination and delivery of their placements, including but not limited to Portal and Google Classroom. Working closely with Delivery Partners to ensure seamless delivery of work experience Leading on all employer engagement and meetings with your dedicated Developing and disseminating impact reports to employers at the end of their contract and in line with impact and evaluation framework. Working closely with Education team to ensure school engagement in areas of work experience activity and in line with charity’s target areas. Delivery: Providing best practice guidance and advice on work experience programme set up. Responsible for delivery and completion of own work experience placements and the operational and administrative activity required. Providing cover and support for other Work Experience Managers. Taking ownership of own capacity management using capacity management frameworks to help inform future workload planning. Adherence to data compliance, standards, guidelines and best practices to ensure our data integrity and consistency. Represent and work to our values as, fostering a culture of positivity, support, respect, and inclusivity, while taking personal responsibility for their attitude, performance. Ensure safeguarding best practice is enshrined in all organisational activites. Note: This job description is intended to convey information essential to understanding the scope of the role. It is not intended to be an exhaustive list of responsibilities and duties required. Experience / Knowledge / Skills Essential Experience in a similar environment working with a variety of stakeholders Clear and concise communicator, capable of producing written content to a professional quality Confident liaising with and managing relationships particularly with stakeholders from all levels Comfort and experience in working with technology and data management Sociable and confident and able to build and maintain relationships with multiple stakeholders Excels at organising their workload and enjoy driving work forward independently Has a growth mindset, able to challenge and provide innovative solution Desirable Experience working / creating networks in the North of the UK Experience of account management An understanding of the UK Education System and a familiarity with careers provision within UK schools and colleges would be an advantage Proficient use of the Salesforce CRM, to track relationships and ensure proper data management. Interpreting and using data in Excel and Powerbi Previous experience working with HR/Recruitment/CSR/Engagement teams an advantage How to apply Please apply as soon as possible by clicking the 'apply for this job' button in the top right-hand corner of the job advert. Once clicked, you will be asked to complete your application by submitting your CV and a cover letter. The cover letter is an opportunity for you to share the skills and knowledge you have to be successful in this role. Appointees are subject to a DBS check. You must have the right to work in the UK to apply. Diversity at our core Futures For All is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination. In line with the Equality Act 2010, if you require any reasonable adjustments to support you with any stage of this recruitment process, please contact the HR team. Benefits offered at Futures For All 25 days annual leave plus bank holidays Morning of your birthday off £500 a year professional development fund Option to purchase additional annual leave yearly 'Winter shutdown' gifted so no need to use annual leave between Christmas and new years eve. Early bank holiday finish - we finish at 3:30pm on a Friday before all bank holidays 22.2 hours of volunteering days to use each year Home office set up support Enhanced sick pay Enhanced family friendly leave Employee Assistance Programme Futures For All Values PASSION: We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages. AGILITY: We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt. INTEGRITY: We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with. COLLABORATION: We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress. DIVERSITY: We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.