We are hiring! Castle Vets is currently seeking a Veterinary Receptionist to join the team at our busy mixed animal practice in Castlewellan. This is a fixed-term role for a period of 12 months. As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You’ll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment. Main responsibilities of the role include but are not limited to; *Liaising with the clients and the clinical staff to provide a high level of customer care. *Meeting and greeting clients and pets. *Booking appointments and diary management. *Managing telephone and email enquiries. *Taking payment for services and products. *Managing cash and end-of-day banking. *Maintaining a clean and safe space for our clients and their pets. Our ideal candidate will have front of house experience and be a team player who thrives in a busy environment. It is essential that you have a minimum of 5 GCSE's (grade A-C) including Maths and English. About the rota This is a full-time position working 40 hours per week Monday-Friday. there will be evening shifts and Saturdays on a rota basis. About Castle Veterinary Group We are privileged to work and live in not 1 but 2 areas of outstanding natural beauty. The practice stretches across a fantastic scenic area from Strangford lough up to Slieve Donard. We have on our doorstep a wide range of sport clubs, a racecourse, golf courses, mountain bike trails, landmarks where Game of thrones was shot, something for everyone all within the catchment area. For nightlife we have multiple bustling tourist seaside towns and villages. For a city experience we are located 45 minutes from Belfast and 1&1/2 hours from Dublin. Alongside the modern standard equipment, we have invested heavily in equipment to be able to do more advanced surgeries and diagnostics. Our facilities include 2 large animal lab areas, 2 mobile scanning units for routine fertility work and stock facilities for equine reproduction. We have in-house endoscopy, bronchoscopy, rhinoscopy, arthroscopy and digital radiography in both sites. We have a state-of-the-art ultrasound facility with continuous and pulse wave doppler for cardiology and advanced soft tissue imaging. In addition to a competitive salary, you will benefit from: *6.6 Weeks annual leave *Additional annual leave for your birthday which will be added to your holiday allowance *Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay *Cycle to work scheme *Initiatives focused on employee wellbeing *Non-accidental injury support *Learning and development opportunities via the IVC Evidensia Academy *Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers *Pension scheme *Discounted staff pet care \n \n £0 - £0 an hour £12.21ph [http://12.21ph] \n