We are hiring! We are looking for a friendly and compassionate Veterinary Receptionist who is dedicated to providing exceptional client care to join our fantastic team in Willenhall. This is a fixed-term role lasting 12 months. As an integral part of our practice team you will be responsible for: *Taking phone calls, answering queries and booking appointments *Greeting clients and their pets on arrival *Check-in patients and verify their information *Update patient records and ensure attention to detail *Process payments and maintain accurate financial records *Dispensing medication *Maintain cleanliness of reception area and consult rooms *Administration duties such as emails and signing up clients to our Pet Health Plan Our ideal candidate We are looking for someone who is organised, able to multitask in a busy environment and someone who can demonstrate a good level of interpersonal skills. You must also be computer literate with a good knowledge of Microsoft office and be able to work as part of the team and under your own initiative. Previous experience in a similar role is advantageous but not essential as full training will be provided. About the rota This is a full-time fixed-term role working 40 hours per week over 4 days. The shifts are from 8:00am-7:00pm plus 1 in 6 Saturdays and bank holidays from 9:00am - 5:00pm. to add, the Saturday shifts will be based at our Rosewood branch. Flexible working patterns available. In addition to a competitive salary, you will benefit from: *6.6 Weeks annual leave *Additional annual leave for your birthday which will be added to your holiday allowance *Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay *Cycle to work scheme *Initiatives focused on employee wellbeing *Non-accidental injury support *Learning and development opportunities via the IVC Evidensia Academy *Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers *Pension scheme *Discounted staff pet care \n \n £0 - £0 an hour £12.21ph \n