We are seeking a compassionate and dedicated Veterinary Care Assistant to join our supportive team for a fixed-term maternity cover of 12 months. The ideal candidate will have exceptional customer-service skills, a genuine love for animals and a desire to provide outstanding care in a fast-paced veterinary environment. This customer-facing role will include reception duties, client care responsibilities, administration tasks, hygiene and infection control, stock control, laboratory tasks and animal care duties. This vacancy is a part-time position working across our 3 East Sussex surgeries (Hailsham, Eastbourne & Stone Cross). About our group Join our dedicated team of veterinary professionals, comprising 12 nursing staff, 6 vets, and 10 support staff across East Sussex. We take pride in our commitment to continuous learning and development, including veterinary certificate holders in ECC and geratric medicine, and a whole effort in ongoing training. As part of our team, you'll have the opportunity to collaborate with skilled colleagues and contribute to our culture of excellence and compassion. Applicant requirements *Excellent communication skills, verbal and written *Excellent team player, supportive and collaborative *Excellent customer service *Good IT skills *Ability to provide high standard of service in a fast-paced environment *Ability to remain calm under pressure *Positive and friendly attitude *Display compassion and patience with all clients *Flexible and adaptable *Must have own transport *Receptionist experience, desirable *Animal handling skills, desirable Your shift pattern You will work 32.6 hours per week across 4 weekdays, with varying shift patterns of 8:30 am - 4 pm / 8:30 am - 5:30 pm / 8:30 am - 7 pm, plus 1:8 Saturday mornings 8:30 am - 1:30 pm. In addition to a competitive salary, you will benefit from: *6.6 weeks annual leave *Additional annual leave for your birthday which will be added to your holiday allowance *Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay *Cycle to work scheme *Initiatives focused on employee wellbeing *Non-accidental injury support *Learning and development opportunities via the IVC Evidensia Academy *Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers *Pension scheme *Discounted staff pet care \n \n £0 - £0 a year Up to £20,770 DOE \n