Universal Banker – Start Your Banking Career With Us!

Savers Bank | Full-Time | Non-Exempt

Are you a people-person who loves helping others, enjoys sales, and is looking to start or grow a career in banking?
At Savers Bank, our Universal Bankers are the heart of our branches—friendly, solutions-focused professionals who make every customer feel supported and valued.

This entry-level role is perfect for someone with strong customer service experience, comfort with technology, and a natural ability to connect with others. 

What You’ll Do

Be the Face of the Branch

• Greet customers, handle everyday transactions (deposits, withdrawals, payments, etc.), and create a welcoming, positive experience.
   
• Answer questions, resolve issues, and provide quick, effective solutions.
   
• Document customer interactions and escalate concerns when needed.
   

Help Customers Choose the Right Products

• Learn customers’ goals and recommend accounts, digital tools, and services that fit their needs.
   
• Actively engage in sales conversations and participate in branch promotions and local outreach.
   
• Use CRM tools to track sales activities and deepen customer relationships.
   

Master the Basics of Banking

• Open new accounts, issue debit cards, process wires, set up online banking, and assist with safe deposit access.
   
• Support customers with digital banking troubleshooting and account maintenance.
   
• Assist with consumer loan advances and payoffs.
   

Handle Cash With Confidence

• Balance your drawer, assist with vault and ATM transactions, and follow all security and dual-control procedures.
   
• Verify identification, prevent fraud, and maintain accurate transaction records.
   

Keep the Branch Running Smoothly

• Support branch operations such as opening/closing, audits, and compliance activities.
   
• Maintain knowledge of banking regulations, including BSA/AML requirements.
   
• Complete required reporting such as CTRs, SARs, and monetary instrument logs.
   

Make an Impact in the Community

• Participate in volunteer events and CRA initiatives that help strengthen the communities we serve.
   

If you enjoy helping people, want a role where no two days are the same, and are ready to build a long-term career, we want to meet you.

Apply today and grow your career with Savers Bank!

What We’re Looking For

• Friendly, outgoing, customer-service-driven personality  
• Sales-oriented mindset with eagerness to learn and grow  
• Comfort with technology and digital banking tools  
• Strong attention to detail and ability to follow procedures  
• Ability to work in a team environment and build rapport with customers  

What We Offer

• Comprehensive training—minimal banking experience required  
• Growth opportunities across retail, lending, operations, and more  
• Supportive team culture rooted in integrity and community  
• Competitive benefits and work-life balance

Physical demands 

• Frequently moves about freely within the branch/office environment to conduct work activities and interact with clients.
• Continuously operates computers and office productivity equipment such as phones, printers, and audio/visual aids.
• Frequently remains seated for extended periods to perform desk-based work.
• Occasionally lifts and carries lightweight objects and materials, such as boxes of supplies, ledgers, or files under 20 lbs.
• Infrequently stoops, kneels, or reaches during activities like accessing lower file drawers or storage areas.
• Continuously communicates verbally in person and over the phone/video conferencing tools to staff and clients.
• Continuously utilizes visual acuity to operate equipment and review documents, reports, and computer screens.
• Occasionally sets up and breaks down displays and promotional materials at external events, requiring lifting, carrying, and assembling equipment and displays.