Job Details Job Location: Manchester - Manchester, NH Salary Range: $21.00 - $24.00 Hourly Description The Universal Banker is responsible for building relationships with branch team and members, anticipating the needs of the branch and the members served. They will demonstrate the benefits of membership by building rapport and relationships using a needs-based selling approach. This position has two designations, Universal Banker I which is a mid-level platform position, and Universal Banker II, which has demonstrated proficiency with the position and/or brings related experience as a new hire or internal promotion candidate. Essential Functions: Engaging in all sales and service activities in order to initiate, develop, and retain relationships with our members through advising members on the best products and service solutions to meet their financial goals. Prepares and closes various consumer loan products to include HELOCs, while educating members on Life and Disability coverage, GAP, and MRC protections. Collaborates effectively with team members to ensure a seamless and positive experience for the members, while working towards the team goals. Performs other duties and tasks as required, in conjunction with or in the absence of the Member Service Manager. All retail employees must understand and comply with all BSA Regulations. Qualifications Minimum of 2 years of experience within a financial related organization to include knowledge of bank products, services, and regulations. Strong track record of successful sales, in a financial environment preferred. Ability to act individually and within a team environment to achieve branch-wide goals and activities. Strong verbal communication skills to ensure co-workers and members understanding. Takes responsibility for addressing member concerns and resolve issues in a timely manner Ability to coach and mentor others in the absence of the Member Service Manager. Well organized with the ability to multi task, handling multiple priorities simultaneously Maintain and NMLS# with the Federal Registry in compliance with the SAFE Act.