Company Description Our mission is to expand the worlds capacity to care. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business. Job Description Trainee Care Coordinator Home Instead – Godalming Salary: £23,000 per year Hours: Monday to Friday, 9:00am–5:00pm (30-minute lunch break) Job Type: Full-time, Permanent About Us Home Instead Godalming provides high-quality, person-centred care that helps older adults live independently at home. We’re now looking for a Trainee Care Coordinator to join our friendly, supportive team. You’ll receive full training and gain hands-on experience in care coordination, scheduling, and client support. What You’ll Do Answer incoming calls in a friendly, professional, and knowledgeable way Handle new client enquiries and enter details into our software system Build and maintain great relationships with Clients and Care Professionals Coordinate daily and monthly rotas for Care Professionals Enter and maintain accurate records for clients and staff Process Care Professionals’ hours from timesheets Send information packs and brochures to new enquiries Provide handovers for the out-of-hours team and take part in on-call duties Stay calm, organised, and professional under pressure About You Friendly and confident communicator Highly organised with great attention to detail Comfortable using computer systems Able to multitask and stay calm in busy situations Team player with a passion for providing excellent care What We Offer Monday–Friday working hours (9am–5pm) Full training and career development Supportive and welcoming team environment A chance to make a real difference every day Ready to start your career in care coordination? Click Apply Now to join the Home Instead Godalming team today! Keywords: Care Coordinator, Trainee Care Coordinator, Care Office Assistant, Scheduler, Administrator, Care Administration, Home Care, Domiciliary Care, Care Management, Godalming Jobs, Home Instead Careers