Job Description: Test Specialist (Utilities) ABOUT US Within Flui we are all about progression and constantly challenging and developing ourselves as individuals and as a company. We have been providing business critical solutions to customers in the utilities sector for over 20 years. We deliver scalable and reliable transactional, data handling and analytics solutions. As a company we are committed to meeting and exceeding our customers’ expectations such that we are first choice for continuing to provide services to them in the long term. We champion Growth from Within, both for individuals to challenge themselves to grow, seize opportunities and develop further than they may have thought possible, whilst also investing in our awesome talent as the future leaders of our business and industry. Flui is part of the Jonas Software Operating Group within Constellation Software Inc. The Jonas Group are the leading provider of enterprise full-service software solutions to a number of vertical markets including Utilities, Fintech, Manufacturing, and Leisure. Jonas’ focus is on creating long term relationships with our customers and ensuring we meet and exceed their software and service needs. WHAT YOU’LL BE DOING In this role, you'll be a key point of support for teams across the business, helping them navigate testing challenges and embedding quality into every stage of delivery. Whether it's answering testing queries, guiding best practices, or helping teams understand how to test more effectively, you'll be there to make sure quality is prioritised. You'll focus on ensuring our products are tested with real customer scenarios in mind, so what we release reflects how people actually use our services. That means thinking creatively, challenging assumptions, and making sure our testing covers the full breadth of user experiences. A big part of your work will involve setting up new test functions and capabilities, building tools, frameworks, and processes that help us test smarter, not harder. You’ll also focus on improving our existing testing practices by identifying gaps and uncovering opportunities to make our approach more efficient and impactful. Most importantly, you’ll help shape where our quality efforts should be directed. By developing a deep understanding of our systems, our customers, and our goals, you’ll guide teams toward the areas that matter most. This ensures we deliver reliable, high-performing products that meet the needs of a diverse and evolving user base. ROLE RESPONSIBILITIES Key Responsibilities: Support teams with testing queries and provide guidance throughout the software development lifecycle Design and execute customer-focused test scenarios to ensure realistic and relevant coverage Establish new test capabilities, including frameworks, tools, and processes Maintain and improve existing test suites to keep them effective as systems evolve Drive continuous improvement by identifying gaps and introducing better testing methods Act as a subject matter expert (SME) on UK energy industry queries Ensure software releases are fit for purpose across different environments Promote and implement testing best practices, standards, and tools Support defect management processes to prevent issues from reaching production Create and manage test artefacts such as test plans, dashboards, specifications, and reports Stay informed on industry trends and changes to keep testing approaches up to date Communicate technical issues clearly to both technical and non-technical stakeholders. Essential Skills & Experience: Proven experience in a senior or specialist testing role, ideally within utilities or large-scale IT projects Strong understanding of the software development lifecycle (SDLC), including defect management and test processes Confident working independently to plan, execute, and improve testing activities Experience managing and working across multiple test environments Able to design and execute test scenarios based on business and customer requirements Proficient in creating and maintaining test artefacts such as test plans, specifications, and reports Analytical mindset with the ability to identify gaps, propose solutions, and drive improvements. Personal Attributes: Confident in their expertise and able to challenge constructively when needed Strong communicator who can adapt their style to suit technical and non-technical audiences Collaborative and able to work effectively with a wide range of stakeholders Open to feedback and committed to continuous personal and professional development Self-starter who can work independently and take ownership of tasks without close supervision Proactive in identifying issues and opportunities for improvement Analytical thinker with a problem-solving mindset Resilient and adaptable in a fast-paced, evolving environment Passionate about quality and delivering high standards in everything they do. Other desirable but not essential experience: Experience with test automation frameworks and scripting Exposure to non-functional testing, such as performance or security testing Experience in a subject matter expert (SME) capacity Familiarity with UK energy industry processes, including MHHS and Smart Metering Experience with Smart DCC supplier testing Understanding of industry documentation such as SMETS, GBCS, and DUIS Experience in SRV execution and response log analysis (e.g. device alerts, errors, timeouts). WHY JONAS SOFTWARE? Be part of a dynamic and innovative global organisation Competitive compensation and benefits package Opportunities for career growth within our expansive portfolio Join a collaborative environment that champions diversity, equity, and inclusion, creating a space where everyone can excel. WHAT OUR EMPLOYEES SAY ABOUT US See what our employees say about us in the highlights video from our Jonas Annual Business Awards 2023 https://www.jonassoftware.co.uk/insights and our ‘Every Person Matters’ video from our Jonas Annual Business Awards 2024 https://www.jonassoftware.co.uk/why-jonas/people-culture/ ADDITIONAL INFORMATION LOCATION Remote The position is based in the UK. SALARY Base salary between £40-£60k depending on experience. BENEFITS 25 days annual leave 10 days rolling sick plan, including extended illness pay Pension 5% EE and 4% ER (increases after 3 years to a max of 6%) Life Assurance 4x base salary Cashplan Private Health Insurance Option to join the CSI Employee Share Purchase Scheme Personal Travel Insurance Cycle to Work scheme Electric/Hybrid Vehicle scheme Discounted gym membership Discounted high street retailer scheme Additional employee funded benefits, such as dental insurance. MUCH MORE THAN A BENEFIT Internal Learning & Development programmes Internal Mentor programme Employee Assistance Program (EAP) and Mental Health First Aiders to support you Jonas Europe & Jonas Global networking events (JABAs, GROW, JSA). Join communities, build networks and collaborate with your colleagues across the Global Group. OUR DEIB COMMITMENT Our people define us and, at Jonas, we believe that diversity in all its forms enriches our organisation and drives innovation. We actively seek to create an environment where all employees feel valued, heard, and empowered to contribute their best work. We do not discriminate on the basis of any protected characteristic and are dedicated to providing equal opportunities for all. Come and be part of a team where your unique background and experiences are celebrated! We strongly encourage applications from candidates of all backgrounds, including those from underrepresented groups such as women, ethnic minorities, people with disabilities, and LGBTQ+ individuals and we are committed to creating an interview and hiring process that is accessible and inclusive for everyone. FLEX WORKS CULTURE Here at Jonas Software UK & Europe, we see flexibility as a game-changer. We truly believe that working flexibly together helps to increase our innovation, growth and productivity, as well as supports our employees’ wellbeing and helps to provide great places to work. For most roles, the following types of flexibility are usually possible: working location, number of hours/days worked, different start and finishing times, flexible lunch break arrangements, agreed core hours, flexible hours, an element of working from home, compressed hours. Many of our employees work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking. Business Unit: Flui Tech - UK Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain. Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service. Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees. Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index. IS THIS YOU? Flui Technologies is the leading provider of critical utilities and infrastructure software in the UK and Ireland. Clients rely on our software for the daily operation of the country’s utilities market, facilitating the balance of demand and supply and ensuring the markets run efficiently and reliably. Our software solutions are used to manage data flows for more than 35 million electricity and gas meter points, with millions of records being processed each day. We are a Technology Solutions Partner focussed on the Essential Industries.