Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Job Description Contexte Dans le cadre de son développement en France, NTT France recherche un(e) Ingénieur Réseau et Sécurité pour renforcer ses équipes. NTT France et Luxembourg, filiale du groupe NTT, est un acteur reconnu dans l’intégration de systèmes et de réseaux convergents. Présente depuis 1995, elle compte aujourd’hui 400 collaborateurs, dont plus de 70 % d’ingénieurs et d’experts répartis sur quatre sites : La Défense, Antony, Toulouse et Luxembourg. Votre rôle Au sein d’une équipe multi-client, vous interviendrez sur deux périmètres principaux : Support & Maintenance Exploitation des solutions clients (Managed Services) Missions principales Monitoring & Support Gestion des événements de supervision : analyse, qualification, résolution, dispatching Traitement des tickets techniques ouverts par les clients Diagnostic et résolution des incidents (bugs, matériel, configuration, licences…) Ouverture et suivi des incidents auprès des constructeurs partenaires Interventions sur site client pour diagnostic et remplacement d’équipements (Field Engineering) Collaboration étroite avec les centres de services NTT en Europe et dans le monde Accès au laboratoire NTT France pour investigation et montée en compétences Participation aux astreintes en rotation pour les interventions hors horaires ouvrés Missions secondaires Assistance aux utilisateurs finaux pour la résolution d’incidents Maintien en condition opérationnelle (MCO) des solutions Participation à la configuration d’équipements Contribution aux évolutions et modifications des infrastructures Réseau & Sécurité Mise à jour des documentations techniques Réalisation ponctuelle de changements en heures non ouvrées Technologies utilisées Réseau : Cisco, Aruba, Infoblox Sécurité : Palo Alto, NAC Clearpass, Juniper, Stormshield, Forcepoint Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us. Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!