We are on a mission to be the partner of choice for developing people and their communities. Reed Wellbeing is a public service provider delivering lifestyle and wellbeing programmes that help people improve their health. Pay Range £28,000 - £36,500 Job Description Do you pride yourself on your ability to lead and motivate a team? Are you passionate about helping people to lead healthier lives? Then consider the role of a Stop Smoking Coach Manager at Reed Wellbeing based in Norfolk! Please note, this will require flexibility to work evenings and weekends. What is the job is about? As a Stop Smoking Coach Manager, you’ll play a key role in delivering and managing community-based stop smoking services. This role is multi-disciplinary and involves leading one or more specialist service streams (such as weight management or smoking cessation), line managing a small team of Health & Wellbeing Coaches and directly delivering behavioural change interventions. The volume of each responsibility will vary according to business needs, but approximately 50% of your time spent working directly with participants to support healthier lifestyles. Your day-to-day responsibilities will include: Line managing a small team of Health & Wellbeing coaches to deliver high quality lifestyle and wellbeing services. Conducting team meetings, performance reviews, and development planning. Monitoring performance, trends and best practice to identify areas of improvement for designated service Liaising with other internal stakeholders such as the Programme Support team and Health & Wellbeing Managers to ensure efficient coordination of team resources. Meeting with stakeholders and attending local events to build and strengthen referral pathways. Delivering engaging 1:2:1 or group-based health and wellbeing interventions to a caseload of participants either in a face-to-face, remote, or digital setting. What’s in it for you? Alongside a generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. All travel for sessions will be reimbursed, and you will have access to the full range of Reed Wellbeing benefits, which include: 25 days annual leave (pro-rata for part time) Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews To be successful in this role, we are looking for someone with: Knowledge and understanding of the service stream(s) they will lead on e.g. diabetes prevention, weight management, smoking cessation, physical inactivity etc. Experience of managing a service/projects/stakeholder relationships/teams within a target orientated environment. Experience of promoting/marketing public services to stakeholder / referral partners. Demonstrative experience of developing productive external stakeholder relationships. High level of personal organisation and time management skills. Experience of delivering services within a quality assurance and governance framework. Ability to establish an effective and appropriate rapport with programme participants who need to achieve and maintain lifestyle changes (e.g. healthy weight, increased physical activity, reduction in alcohol intake). Willingness to undertake evening and weekend work as required, and flexibility to travel in order to deliver programmes across designated region. Desirable Criteria: Degree or equivalent qualification in a health-related subject (e.g. health improvement, promotion, public health, nutrition etc); and/or A professional qualification & registration relevant to the service stream. For example for Adult Weight Management, this would be: a Degree in dietetics; or a Postgraduate Diploma or Masters in dietetics); and Registration with BDA or equivalent. Experience of managing teams within a customer focussed, target orientated environment. Experience of delivering group-based services/programmes. Level 3 Training qualification (e.g. PTTLs/Award in Education & Training). Fluency in community languages. Community languages may include: Cantonese, Mandarin, Hindi, Urdu, Punjabi, Somali, Vietnamese, Dari, Yoruba, Turkish, French, Spanish, Albanian, Arabic, Bengali, Farsi, Guajarati, Polish, Serbian and Greek (dependent on location of service delivery). We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. Whilst some roles are advertised as Full-Time, we may be able to consider applicants who are looking to work on a Part-Time basis. If you would like to explore this further please discuss this with the talent partner for the role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements. We have an on-going strategic priority to make this a great place to work. We are a family-owned company. We think this makes us unique compared to a lot of other companies. It is fundamental to the way our workplaces operate, the decisions we make and how we treat each other. Our workplaces have been recognised for multiple awards. Most recently we were really proud to be presented with three UK Employee Experience Awards in 2022: Gold for Best Talent Management Programme, Silver for Diversity and Inclusion and Bronze for Best Large Company to Work For. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area. Phone: 0333 2408490 Email: rinp.ma@reed.com