Stock Controller Location: CHANEL Selfridges Contract: Permanent, Full Time ABOUT THE JOB As a member of our Stock Control team your mission is to effectively manage the movement of stock and supplies into, around and out of our Selfridges boutique. This is a great opportunity to join a highly dynamic team at a very exciting time. What impact you create at Chanel Accurate receipt of deliveries, ensuring that goods received correspond with the appropriate documentation as well as maintaining the computerised inventory system accurately. Arrange for return and transfers of stock as requested, liaising with colleagues and recipients as necessary. Develop and maintain expert standards of product knowledge to be shared as appropriate. Communicate and liaise appropriately and effectively with colleagues and management within own and other Boutiques, as well as with CHANEL Head Office as required Work effectively and efficiently within the team, sharing ideas and contributing to a positive morale as well as ensuring good time management and sufficient Boutique cover at all times. Apply a helpful and courteous manner towards all colleagues, remaining reliable, supportive and flexible as the business demands. Ensure absolute confidentiality of the Company’s commercial activities and internal affairs at all times. Timely and accurate completion of any necessary administration, adhering to set procedures and policies as appropriate. Assist with regular stock level checks, and review alterations and holds as appropriate. Assist with the preparation as well as attending regular events including special events, promotions, stock taking etc. Ensure all goods are security tagged, ticketed, handled and stored with due care. Assist with the maintenance of relevant displays and the prompt and correct replacement of sold products. Successfully participate in and complete any training provided, acquiring and applying high standards of customer service and product knowledge. You are energised by Working in a highly collaborative and diverse environment Working creatively to solve problems as part of a team and as an individual Creating the operational and logistical foundations for a successful boutique Fostering a meaningful client experience centred around connection and the beauty of the brand Collaborating across multiple levels of the business to deliver excellent results What you will bring Excellent communication skills and an ability to build relationships with internal colleagues and external partners. Experience of managing the movement of stock and supplies in a fast paced, high-volume environment. Experience in helping team members be their best selves. Experience in working proactively and reactively as part of a dynamic and collaborative team. Knowledge of SAP and MS Office Working knowledge of RFID What Chanel can offer you Delivery of excellence in an environment that places long term success of CHANEL and its people at the forefront. An inclusive approach to utilising the diverse range of personalities and competencies at CHANEL An environment to express both your curiosity and capability, where individual learning styles are embraced, with the aim of creating sustainable long term personal and professional growth. Contributing to the on-going and companywide vision of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas, Restoring Nature and Climate, Investing in Circularity, Advancing dignity and prosperity and Promoting the autonomy of women Benefits at Chanel Our employee benefits have been created to support you across your professional and personal life by offering you: Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more Mental Wellbeing: Employee Assistance Programmes and Other Support Lines Platforms: Multiple Platforms to support across Wellbeing Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones *Benefits are eligibility dependant and subject to change at any time At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel. Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.