Social Media Manager Location: Hybrid ways of working at our office in Wimbledon. Salary: Competitive Contract Type: Permanent. We’re offering an exciting opportunity for a Social Media Manager to join our Brand and Communications team. As Social Media Manager, they will manage all owned social media platforms including but not limited to multiple websites, LinkedIn, Instagram and Tik Tok accounts, Sprout and Meltwater ensuring brand consistency, and strong performance analytics. The role is responsible to develop the strategy for best outputs on social media platforms based on different campaigns objectives and monitored analytics. In addition to that they will also lead creation and evolution of brand equity dashboard and performance monitoring. Ready to Apply? If you're a current D&G employee applying for an internal role, please ensure your Career Profile in Workday is up to date before submitting your application. Don't forget to download and attach your Talent Card to showcase your skills and experience. This is a required part of your application. Key Responsibilities: Manage social media presence across all relevant platforms. Support campaign execution with digital channel expertise. Track metrics and KPI and analyse campaign effectiveness and generate reports. Strategy Development: create and execute social media strategies in collaboration with campaign managers, aligned with business objectives Engagement: engage with followers and network respond to comments and messages aligned with Brand TOV Trend monitoring: stay updated on social media trends and adjust strategies to engage in relevant real time conversations Paid campaign; oversee paid social media and optimising for best return on investment. Skills and experience required: Proven expertise on social media monitoring and analytics, specifically in development of metrics and reports for monitor and benchmarking. Track record of improved brand presence across multiple media channels, format and in different countries. Experience in B2B and B2C environments Experience with the following tools would be ideal: Monday.com, Sprout, Meltwater, Canva We offer lots of great benefits! Some of which include: Competitive salary and annual discretionary bonus 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave Training opportunities as well as clearly defined career progression Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service Attractive company pension scheme Life assurance – employer funded cover of 4x basic salary Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services: Salary Finance – access to savings and borrowing through payroll Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand-new vehicles Travel Loans – interest free loans to help spread the cost of annual travel tickets Cycle to Work – tax efficient bike and cycling equipment worth up to £1,000 Health & Wellbeing – discounted gym membership, online virtual workout sessions, online culinary classes OnHand – Giving you the opportunity to be an Eco & Social volunteer via a handy app. Volunteer individually or in groups to get involved in Youth Mentoring, Food Poverty, Homelessness & Elderly help. Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness and family issues Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends Employee discounts – with a range of discounts for 100s of online and high street retailers Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes criminal record checks At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey. For over 100 years, Domestic & General has been a trusted provider of aftercare for domestic appliances for over 16 million customers. You'll have tailored support and training throughout your time at Domestic & General, allowing clear career progression in the direction you choose. We're transforming a 100-year-old business into a tech-driven platform with a global reach. But to do that, we'll need a range of skills from all walks of life. Think you can help?