As a Shop Assistant at Samsic UK, you will be responsible for ensuring a high standard of customer service while dealing with a range of shop related tasks. In this customer-facing role, you'll assist our valued customers with their retail needs, ranging from queries concerning product availability to handling purchases and complaints. Your role is vital to maintaining the reputation of our store and increasing revenues.Key Responsibilities:Welcoming and directing customers around the storeHandling customer inquiries and resolving any issues they faceMonitoring and maintaining an inventory of stock and placing orders when neededAssisting with the unpacking and restocking of itemsProcessing customer transactions accurately and efficientlyEnsuring that the store is clean, tidy, and visually appealingFamiliarising yourself with product information to provide helpful and accurate advice to customersAdhering to all company policies, procedures, and business ethics codes Required Qualifications:Previous experience in retail or customer serviceExcellent verbal communication skillsGood numeracy skills for handling transactionsAbility to work in a fast-paced environment and remain calm under pressureBasic IT skills to operate a cash register and card machinesFlexibility to work various shifts, including weekends and public holidays If you are proactive and efficient with a pleasant and customer-friendly demeanor, we'd love to have you on board. You must possess problem-solving skills and the ability to work as part of a team, as well as independently, to ensure the smooth day-to-day operation of our store.Benefits:Competitive pay and a flexible scheduleWorking in a friendly and cooperative environmentPersonal and professional development opportunitiesEmployee discount on store products Your job as a Shop Assistant will be essential to maintaining customer satisfaction and promoting the quality of our products. Join our team and help us continue to provide exceptional service to our valued customers!