What you will do Take a key managerial role leading a team of field-based service engineers and site managers. Ensure exceptional customer service across your region while managing the P&L and meeting financial targets. Support and develop your team, drive operational performance, and uphold safety standards to ensure both individual and team success. What we offer • Competitive salary plus performance bonus • 25 days holiday plus bank holidays • Company car, laptop, and mobile • Private healthcare, pension, life assurance, EAP, referral scheme, cycle-to-work, and Johnson Controls discounts • Ongoing professional training and development • Defined career progression • Inclusive, safety-first culture with access to business resource groups How you will do it Manage your team’s safety, performance, and development, ensuring compliance with safety policies and delivery against customer service KPIs. Drive operational improvements, manage costs and revenue opportunities, and lead your team to optimise performance. Build strong relationships with internal and external stakeholders, mentor and coach your team, and uphold the highest standards of customer service and operational excellence. What we are looking for • Proven experience leading field-based teams • Strong people management, leadership, coaching, and engagement skills • Commercial awareness and a solution-focused mindset • Ability to manage multiple priorities in a fast-paced environment • Skilled in stakeholder engagement and influence at all levels • Excellent communication, facilitation, and operational problem-solving ability • Experience in fire suppression systems is beneficial, and a working knowledge of LPS standards is preferable #LI-JB3 #LI-Hybrid Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.