Salary is £27,514 per year based on a 39 hour week. We are looking for enthusiastic and dedicated individuals to join the team at Birmingham as Service Centre Team Members. To apply, please submit your CV by the close date of Thursday 4th December 2025. We may withdraw the advert before the close date if we receive enough applications. Working within this role you will be responsible for ensuring orders are correctly packed and loaded onto the trains at the correct times. You will also be responsible for carrying out routine service checks and procedures (e.g. fridge temperature checks), the cleaning of the Service Centre and the environmentally disposal of packaging and waste materials. You must have the ability to work to tight deadlines with a proven track record of working in a high pressure environment. A background in logistics supply and basic food hygiene experience would be desirable but not essential. As you deliver the orders to the train you will also be expected to help customers with their enquiries. The Service Centre has a varied roster so flexibility is essential as shift work and weekend work is required. The average hours per week are 39. All applicants must be computer literate, be able to use their own initiative and take responsibility for managing their stock levels and food safety at all times. You will have the ability to work shifts and live within an hour of the location you are applying for. Previous customer service experience is desirable and also the ability to work alone or in a team. Excellent communication skills are required with the ability to meet deadlines and multi-task. To apply, please submit your CV by the close date of Thursday 4th December 2025. Please note, any offer of employment will be subject to a satisfactory DBS check and successful applicants will be required to attend a medical. We acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success. N/A Did you know you can set up alerts for new job opportunities? Simply navigate to 'My Job Alerts' in the Jobs Hub to get started. Arriva is a leading provider of passenger transport across Europe, employing around 34,400 people and delivering around 1.6 billion passenger journeys. With buses, trains, coaches, trams, waterbuses, bike-sharing systems, on-demand transport solutions and a rolling stock leasing company, Arriva proudly connects people and communities safely, reliably and sustainably across 11 countries, delivering these services in a better way, every day. The activities of Arriva are divided into four business units: UK Bus, UK Trains, The Netherlands and Mainland Europe. Arriva has passenger transport operations in the Czech Republic, Croatia, Hungary, Italy, the Netherlands, Poland, Slovakia, Slovenia, Spain and the United Kingdom, and also operates a rolling stock leasing company in Romania. If the right opportunity hasn’t appeared yet, express your interest in future positions by selecting Get Started below. Alternatively, you can register for an account by choosing ‘Sign In’ at the top of the page, which will allow you to receive email notifications for new job listings that align with your interests.