Samsic UK is recruiting for a Temporary Full-Time Senior Support Manager to provide a professional facilities management service based at Kraft Heinz in Wigan. The position is a a minimum 4-month contract, followed by a 30-day rolling extension. The salary is pro rata from £40,000 - £45,000. You will report directly to the Key Account Manager for the Kraft Heinz contract. Job responsibilities: PayrollUpdate Templa timesheets from all team’s spreadsheet timesheets as required to ensure accuracyAlways check holiday rates using spreadsheet: Samsic Holiday Calculator which differ from normal rates based on average earnings.Process approved overtimeCheck/update Overtime Tracker when adding C-Covers on Templa timesheetsEmployee Correction to Pay Requestupdate Overtime Tracker spreadsheetUpdate Samsic holiday calculatorUpdate and send sick log to payrollLog and file sick notesUpdate WIP reportAWR (Additional Working Request/ Extra hours or OT-Overtime) log and documentOperationalOversee day-to-day operational service delivery to ensure smooth running and client satisfaction.Manage and respond to daily requests relating to operations, quality, and health & safety.Review and update procedures/standard operating procedures (SOPs) to maintain compliance and efficiency.Control and maintain documentation, ensuring accuracy, version control, and accessibility.Address health and safety concerns promptly, ensuring all issues are resolved efficiently and effectively.FinanceRequest PO’s from client as necessary.Ensure PO numbers are added to the WIP Report spreadsheet for 3 sites.Kitt Green requests with AWR relating to Cleaning, Security, Samsic supply partnersCreate quotes as requested by the client and obtain necessary signatures for authorisationComplete necessary documents as required Samsic – PO - InvoicesOrder and log all Materials/ Consumables/ Equipment included and not included in contractRegister and raise necessary PO for equipment maintenance.Swab Tests Results Check and ensure the swab results schedule is completed and is up to date. Attendance Manager Spreadsheet Manage tracker of assiduity/ absences, punctuality and holidays - Operatives and Managers Stationery Items and Archive RoomManage requests and order new stationery items: Complete necessary logs and trackers following ordersOrdersComplete, order and log: Janitorial Materials/ Consumables/ Uniform (in contract)Requests from Plant Team ManagersTraining Review Training requirementsBook in any requested training session and raise necessary PO.Disciplinary – Grievance proceduresComplete disciplinaries and grievances in accordance with the Samsic policyLog any reports following Samsic procedureJanitorialOversee the janitorial department and clothing stores to ensure efficiency.Raise any requests/issues on behalf or to the department.RequestsComplete any requests within reason from the Key Account Manager How to applyIf you would like to be part of Samsic UK, then please apply by responding to this advert with your CV and send all CV's to North.Admin@samsic.uk The interview process will be a telephone conversation with one of our managers, and then a face-to-face interview for those selected.