As a Senior Operations Specialist – Marketplace (France) based in Paris, you
will lead the strategy and day-to-day execution for a T1/T2/T3 portfolio,
turning data and field insights into decisions that lift marketplace
performance. You’ll own the Financial Planning rhythm and Market Size reviews,
safeguard pricing & payouts compliance, shape our competitive positioning, and
drive city launches and transitions — balancing hands-on operations with clear
strategic planning.
Main Responsibilities:
* Marketplace Maintenance & FP&A cadence. Run TAM end-to-end and keep
Market Size accurate and documented; lead quarterly Tier 2 and Tier 3
strategy reviews (targets within tight variance) and drive deep-dives on to
keep our books clean.
* Pricing & compliance guardrails.Conduct recurring national
pricing/payouts audits, surface gaps early, and tighten upstream controls so
accurate payments go out on time every month.
* Competitive intelligence & deep dives. Build steady competitive
datapoints and lightweight collection processes across hubs; ingest partner
datasets reliably each week and publish focused studies that inform portfolio
moves.
* Value proposition & pricing sanity checks.Co-author the annual
marketplace strategy & calendar with quarterly refresh; run monthly (T2) and
quarterly (T3) pricing sanity checks with clear recommendations.
* Support & R&D for decisioning.Maintain inputs for driver net earnings
models monthly and raise the bar on internal support quality; incubate
practical analysis/forecasting tools that improve pricing and performance
calls.
* Expansion & transitions.Support launches to extend coverage,
contribute to driver ramp and incremental rides, and ensure smooth handover
of new cities with crisp city profiling for P&L owners.
Requirements:
* Analytical and strategic; 3–5 years of experience in the tech industry
or as an entrepreneur; comfortable translating data into portfolio-level
decisions.
* Hands-on operator: you call drivers, meet fleets, and visit hubs to
get ground truth—not just work behind a screen.
* Professional fluency in both French and English.
* Street-smart researcher: you triangulate panel data, internal logs,
and field intel to form a confident view amid ambiguity.
* Resourceful owner with stakeholder leadership; you align
cross-functional teams in English and French and mentor junior
operators.
* Process & compliance mindset; attentive to details in pricing,
payouts, and audit trails.
* Fluency with SQL/spreadsheets/BI; familiarity with partner/panel
datasets and lightweight automation. Python is a plus.
#LI-Hybrid