Senior IT Systems Specialist

Position Description:

Your Daily Responsibilities

In this role, you will:

Collaborate effectively with team members and management to ensure smooth project execution and incident resolution, including participation in on-call rotations.

Manage the full lifecycle of engineering projects, handle complex development tasks, and recommend best-practice-based solutions.

Apply deep domain knowledge to maintain the overall health and performance of the technology function.

Diagnose and resolve various technical issues using industry standards and past experience.

Support product owners by assessing software needs and developing or reviewing detailed specifications.

Continuously improve team processes and procedures to enhance efficiency.

Document system architectures, workflows, and procedures for internal and management use.

Maintain accurate and up-to-date system inventories.

Your future duties and responsibilities:

Profile
Required Skills and Qualifications

University degree in Engineering, Computer Science, or a related field.

10+ years of relevant experience, including proven senior project involvement.

Expertise in Cisco IronPort; knowledge of Proofpoint is an asset.

Strong experience with Microsoft messaging platforms: Exchange Online/M365, Exchange 2016/2019/SE.

In-depth understanding of email security controls (SPF, DKIM, DMARC, anti-spam, anti-malware).

Proficiency in PowerShell scripting and command-line management.

Solid experience with Active Directory, Group Policy, DNS, Load Balancers, ADFS, Entra ID, and SAML.

Demonstrated ability to manage and optimize Windows Server 2016/2019 environments.

Familiarity with virtual machines, vendor appliances, and standard server engineering tools.

Excellent troubleshooting and root cause analysis skills.

Experience with ServiceNow and change/incident management processes.

Exposure to enterprise integrations in mergers and acquisitions contexts.

Experience in the financial services industry and knowledge of Azure/IaaS are strong assets.

Preferred Attributes

Team-oriented mindset, knowledge sharing, and proactive participation in meetings.

Strong analytical and problem-solving skills, creativity, and commitment to continuous improvement.

Excellent verbal and written communication skills with an ability to provide and receive constructive feedback.

Professional attitude demonstrating positivity, reliability, adherence to policies, and readiness to take on additional responsibilities.

Languages

Fluency in French and English (written and spoken) is required, as this role involves regular collaboration with colleagues and partners based in the United States.

Required qualifications to be successful in this role:

La maîtrise de l'anglais, à l'oral comme à l'écrit, est indispensable, car le/la titulaire du poste sera amené(e) à collaborer régulièrement avec des collègues et partenaires aux États- Unis.

#LI-AM1

Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

Skills:

• English
• French
• Active Directory
• Microsoft Exchange
• PowerShell
• PowerShell
• ServiceNow

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.