Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Position Summary Role Summary The Senior Director of Systems is accountable for the overall performance of our Casino Management Systems business in Europe. Working with local and global teams they will define customer opportunities, deliver activities to secure new customers and manage the teams that support existing customers. The successful candidate will be able to demonstrate that they build positive, trusted relationships with key team members and C-Suite decision makers and demonstrate a natural ability to help customer partners realise value and efficiency from their investment in L&W’s products and services. Essential Job Functions End-to-end ownership of all customer activity for systems products with the European region. Create market by market strategies and plans to deliver new business opportunities. Identify and target new business opportunities through proactive prospecting and lead generation activities. Conduct in-depth analysis to understand partner’s business challenges and objectives. Build and maintain a robust sales pipeline through effective networking, market research, and collaboration with internal stakeholders. Develop and deliver compelling sales proposals and presentations tailored to each customer, presenting and demonstrating our solutions to key decision-makers. Lead contract negotiations and ensure terms align with both client and company objectives. Develop and implement account plans to achieve long-term objectives. Identify, manage, and close opportunities for upselling and cross-selling to existing customers. Ensure all customers are aware of new products, features, and upgrades. Collaborate with internal teams, including product development and regional support teams, to ensure client satisfaction and success. Indirect Management of customer services team (installation, helpdesk, customer project and account management). Communication and collaboration with Regional Leadership Team. Qualifications TRAVEL REQUIREMENTS Regular travel required to our offices in Nice (operational base for development and support teams) with occasional travel to Barcelona (regional head office) and Las Vegas (global head office) QUALIFICATIONS Required Experience: 7-10 years technical sales experience in software and/or systems with a track record of exceeding targets Understanding of casino operations and gaming technology is a significant benefit KNOWLEDGE, SKILLS, & ABILITIES Fluent in French and English – applicants will be rejected if they do not fulfil this requirement Strategic approach and ability to see the big picture Analytical thinker with the ability to translate problems into action plans Strong relationship builder with evidence of customer focused style Proven ability to develop and nurture relationships with prospects, customers, managers, etc. Strong verbal, written and presentation skills. Light & Wonder, Inc. is the leading cross-platform global games company. Through our three unique, yet highly complementary businesses, we deliver unforgettable experiences by combining the exceptional talents of our 7,000+ member team, with a deep understanding of our customers and players. We create immersive content that forges lasting connections with players, wherever they choose to engage. At Light & Wonder, it’s all about the games. The Company is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To review our applicant data use practices, please visit: https://explore.lnw.com/careers/data-privacy/ At Light & Wonder, your safety is our top priority, and we want to alert you to an increase in fraudulent job postings. These scams often use a company’s name and branding to lure applicants into providing sensitive information or paying fees. To protect yourself: Use trusted job platforms: Only apply for jobs through reputable job platforms and our official company career site www.lnw.com/careers Be cautious of requests for money: Light & Wonder will never ask you to send money or pay any fees in connection with a job offer. If you encounter a job posting that seems suspicious or receive communication requesting payment, please report it to us immediately at responsiblereporting@lnw.com Please stay vigilant and protect yourself from potential scams. If anyone claiming to represent Light & Wonder asks for payment, report it to us promptly.