About this role
We’re looking for a Salesforce Architect to lead technical solution design and delivery across Sales Cloud, Marketing Cloud, and Life Sciences Cloud implementations. This role combines client-facing leadership with deep platform expertise, driving discovery, architecture, and integration strategies for enterprise-scale Salesforce ecosystems. Ideal candidates are certified experts who thrive in high-accountability roles and can independently architect, prototype, and deliver best-in-class solutions that align with complex business needs.
What will this role do?
- Client-Facing Solution Leadership: Act as the primary technical architect and subject matter expert for all client-facing projects involving the Salesforce platform.
- Discovery & Requirements: Lead technical discovery workshops, requirement gathering sessions, and solution design reviews with senior client stakeholders.
- Multi-Cloud Architecture: Design and document scalable, enterprise-level solutions leveraging Sales Cloud, Marketing Cloud (including Account Engagement/Pardot or Marketing Cloud proper), and Life Sciences Cloud.
- Hands-On Prototyping: Build and demonstrate functional prototypes, proofs-of-concept, and complex configurations directly in client orgs to validate designs and get buy-in.
- Integration Strategy: Define and design the integration architecture between Salesforce and various third-party systems, addressing data flow, API strategy, and middleware requirements.
- Data Modeling: Architect the complete data model and sharing/security model to support complex business processes, especially those unique to the life sciences industry (e.g., patient services, provider relationship management).
- Technical Governance: Serve as the single point of accountability for the technical integrity and success of the solution, ensuring it meets client requirements and follows platform best practices.
- Scoping & Estimation: Actively participate in the pre-sales and resourcing process by providing technical validation, scoping, and level-of-effort (LOE) estimates for new client projects.
What do you need for this role?
- Mandatory: 5-7+ years of hands-on Salesforce platform experience, with at least 2-3+ years in a dedicated Architect or Senior Technical Lead role.
- Mandatory: Demonstrable project experience designing and implementing solutions using Salesforce Life Sciences Cloud. This is non-negotiable.
- Mandatory: Proven experience with Sales Cloud AND a Marketing Cloud platform (e.g., Marketing Cloud Engagement, Account Engagement/Pardot, or Health Cloud/Marketing Cloud combinations).
- Client-Facing Expert: Proven experience in a customer-facing role (e.g., for a consultancy or as an internal consultant) with exceptional communication, presentation, and stakeholder management skills.
- Integration Master: Strong, practical experience with Salesforce integration patterns, REST/SOAP APIs, and integration platforms (MuleSoft, Boomi, Jitterbit, or custom).
- Sole Expert Capability: Must be a self-starter comfortable working as the sole technical expert, capable of managing a solution from initial concept through to deployment without direct technical oversight.
- Certifications (Required):
- Salesforce Certified Administrator
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Marketing Cloud (Email Specialist or Consultant) OR Account Engagement (Specialist or Consultant)
- Certifications (Strongly Preferred):
- Salesforce Certified Application Architect OR System Architect
- Salesforce Certified Life Sciences Cloud Accredited Professional
Why join? At Thrillworks, we are partners in digital acceleration. In essence, we work together to accelerate the journey toward a competitive advantage for our clients and ourselves by solving the right problems. Regardless of the department you belong to at Thrillworks, you will have a hand in the vision and realization of innovative ideas and high-quality outputs.
Clarity and autonomy. We want all of our employees to feel involved. That means ensuring everyone knows what we are working on and why; creating space for idea-sharing and creativity, and allowing people to make decisions without the constant need for approval. We are in hyper-growth mode and we hope you are as excited as we are about making an impact through technology with purpose.
Challenges and growth. At Thrillworks, we know our people are our biggest asset, and we do everything we can to make them feel recognized, heard and appreciated. Under the guidance of a supportive and patient manager, you will have the chance to build out your insights, gain exposure internally and externally, and grow your expertise.
With everything we do, these are our guiding values:
Teamwork: We are heading in the same direction, acting and working as ONE.
Curiosity: We are open-minded and hungry to improve.
Courage: We aren’t afraid to take chances or to admit (and learn from) mistakes.
Passion: We care about challenges, the outcomes, and our contributions to meeting them. What we do is the product of who we are and how we think. Apply now!
Thrillworks is proud to be an Equal Opportunity Employer. We do not tolerate discrimination of any kind, as we believe in Diversity & Inclusion as a way to build stronger and successful teams. Accommodation is offered to all candidates upon request.
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