Salary: Competitive Salary + Bonus + Excellent Benefits Sales Office Manager - Norwich – Burdens and Fusion Utilities Brilliant Opportunity to Step Up to Manager So, who are we? We are Burdens and Fusion Utilities, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Sales Office Manager based in Norwich you’ll be responsible for: Leading the sales office, driving branch performance and managing the in-branch sales team of two Building and maintaining strong relationships with internal stakeholders and external customers, ensuring excellent service Managing your own customer ledger, analysing Power BI sales reports to identify growth opportunities, and overseeing onboarding and customer visits. Conducting performance reviews, 1:1s, recruitment, and providing cover for the Branch Manager when required. This is a full-time, permanent role working 40 hours per week Monday to Friday between 8.00am -5.00pm And here’s what we’d like you to have: Industry knowledge in a civils or merchants background is essential A Strong sales background with proven ability to build lasting customer and stakeholder relationships Excellent communication skills and a collaborative approach to team and customer engagement To be ambitious, ready to step up into a management role We look forward to receiving your application! Wolseley UK is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world’s largest specialist distributer of plumbing and heating products, you’ll have access to a wide variety of career opportunities.