Job Category BCGEU Okanagan Support Staff Job Title Sales Attendant (Auxiliary) Department UBCO | Front of House | Food Services Posting End Date October 5, 2025 Note: Applications will be accepted until 11:59 PM on the Posting End Date. Job End Date September 30, 2025 This is a contracted auxiliary position scheduled to end on December 19, 2025. We are looking for a candidate who values flexibility and is available to pick up shifts Monday through Friday, ideally between 6:00 a.m. and 4:00 p.m. Please note that auxiliary shifts are assigned based on both seniority and availability. At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. Job Description Summary Under the direction of the Food Services Manager, the Sales Attendant provides exceptional customer service to all clients of UBCO Food Services. This could include serving customers, taking payments and preparing food and beverages in either food service restaurants, residences or retail outlets. Organizational Status Reporting to the Food Services Manager, the position interacts with other Food Services Staff as well as staff, faculty students and all other customers. Receives direction and guidance form the Senior Sales Attendant. Work Performed - Serves customers. - Takes payments. - Prepares food and beverages in food service restaurants, residences and retail outlets. - Other duties as required. Consequence of Error/Judgement Poor customer service could negatively impact the reputation of UBCO Food Services. Supervision Received Reports to the Food Services Manager. Takes day to day direction from the Senior Sales Attendant. Supervision Given No supervision given. Preferred Qualifications Grade 10 or equivalent and Food Safe Level 1 Certificate. One year of related experience or an equivalent combination of education and experience. Must complete and pass associated specialized training program, if located in a specialized Skills Outlet (i.e. Tim Hortons, Subway, Starbucks, etc).Performance Competencies & Criteria - Ability to maintain cafeteria in a safe and sanitary manner. - Excellent customer service skills with ability to deal tactfully and diplomatically with internal and external contacts. - Must be flexible and able to manage conflicting priorities to meet deadlines. - Ability to work effectively both independently and as part of a team with an aptitude for working in a collegial and collaborative environment. - Excellent organizational skills, with a demonstrated ability to handle a high volume of work during peak periods; ability to multitask. - Ability to work flexible hours, including evenings and weekends We value each individual and the unique skills and background they bring to our community. We offer a wide variety of career opportunities and encourage you to explore your true potential in an environment that fosters professional and personal growth. Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, and/or Indigenous person. All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority. If you have any accommodation or accessibility needs during the job application process, please contact the Centre for Workplace Accessibility at workplace.accessibility@ubc.ca.