We create possibilities that move life and commerce forward Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place. Summary The Account Manager will be responsible for the relationship between Manhattan Associates and its clients and prospects. They will develop and expand relationships at all levels. They responsible for identifying, developing and closing opportunities for Manhattan Associates software products and services. Essential duties and responsibilities Include the following. Other duties may be assigned. Develop and execute an appropriate strategic and tactical account plan and roadmap for assigned accounts/prospects. Analyze, understand the account power map and develop relationship at all levels of the account including Executive level. Identify new potential areas of development and sales opportunities within the account. Work closely with PSO and CSO to leverage existing work and propose new and innovative services offers. Support Manhattan Associates Services teams in the customer management. Build and develop relationships with potential partners. Opportunity qualification within new and existing clients. Understand and articulate the Value proposition of Manhattan products and services Understand the Competitor offerings and positioning and be able to differentiate Manhattan products/service from them. Ensure customers referenceability for Sales and Marketing. Participate to the dynamic of Manhattan Associates customers’ community. Contract negotiation and closure. Demonstrate an understanding of key account management process. Follow corporate sales methodology and processes. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education / Experience Sales Account Management experience or Project Management experience, achieved with a technology-led, Supply Chain solutions business, or a Consulting Services organization Desirable, Master degree in engineering, business, supply chain management or related product/service specialty Internal candidates should demonstrate client management in a demanding and challenging project role Goals / results oriented with a Quarterly target driven culture Comfortable dealing at Executive level in Tier 1 organizations Strong client relation skills Attention to detail Strong presentation skills Effective communicator Proactive, highly motivated Strong Microsoft Office skills Experience of maintaining Sales information/client information on a CRM package DISCLAIMER This job description indicates the general nature and level of work of the incumbent. It is designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required. Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed. At Manhattan Associates our supply chain and omnichannel technology positively affect how people work, shop and live – every single day. Though we all take different paths to get here, everyone shares one belief: We’re good people doing great things.