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Respiratory Office Assistant

Dasco HME
On-site
Westerville, Ohio, United States

 

Make a real impact in patients’ lives—starting from your desk.


ABOUT THE ROLE


As a Respiratory Office Assistant, you’ll play a key role in supporting patients who rely on oxygen therapy and respiratory care. In addition to assisting with standard referral coordination tasks, you’ll take ownership of managing pulse oximetry equipment, communicating directly with patients and doctors, and ensuring timely, accurate follow-up. Your attention to detail and customer service skills will directly impact the quality of care our patients receive.

WHAT YOU’LL DO

  • Serve as a friendly, first point of contact for patients needing pulse oximetry testing.
     
  • Set up and ship pulse ox machines; track delivery and ensure patient receives them.
     
  • Upload and process physician orders with speed and accuracy.
     
  • Download and share test results with physicians.
     
  • Clean and maintain returned devices (change batteries, reset for new use).
     
  • Coordinate Medicaid requalification appointments with local clinical teams.
     
  • Handle oxygen discontinuation requests and follow-up testing to confirm.
     
  • Support Referral Coordinator duties as time allows.
     
  • Jump into other projects or duties as assigned by your manager.
     

WHO YOU ARE

  • You enjoy helping others and are comfortable on the phone.
     
  • You’re organized, detailed, and tech-savvy enough to manage systems and track shipments.
     
  • You thrive in a fast-paced environment where your work truly matters.
     

REQUIRED:

  • High school diploma or GED
     

PREFERRED:

  • Experience in healthcare, medical equipment, or insurance (6+ months)
     
  • LPN license (a plus, not required)
     

POSITION DETAILS

  • Hours: Monday–Friday, 8:00 a.m. – 5:00 p.m.
     
  • Location: Office-based (minimal to no travel required)
     
  • Reports to: Department Manager
     
  • Environment: Professional office setting with occasional hands-on equipment handling.
     

PHYSICAL DEMANDS

  • Frequent sitting, occasional lifting (up to 25 lbs), and equipment handling
     
  • Good vision (close and distance), color perception, and depth perception required
     

WHY DASCO?
We’re more than a medical equipment provider—we’re a people-first company committed to improving lives through compassionate service. At DASCO, you'll be part of a supportive, mission-driven team with room to grow and make a difference.


EEO STATEMENT
DASCO is proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive environment where all employees feel valued, supported, and inspired.

Sound like the role for you? Apply today and help us bring care home.

Requirements

REQUIRED EDUCATION AND/OR EXPERIENCE:

1. High School diploma or GED equivalent.


PREFERRED EDUCATION AND/OR EXPERIENCE:

1. Six months’ experience in a medical/insurance/healthcare field.


ADDITIONAL QUALIFICATIONS:

None.

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