Overview Cape Smokey is looking for friendly, outgoing individuals who love the outdoors and are committed to making every guest feel welcomed. As part of our guest services team, you'll create memorable experiences that last a lifetime. If you have great communication skills, a team-oriented attitude, and a passion for exceptional customer service, we'd love to have you join us! No previous experience necessary—we'll provide all the training you need. Responsibilities Tasks Monitor equipment to detect wear and damage Monitor safety area Clean and maintain recreational facilities and grounds Collect tickets and fees, and rent or sell sports and accessory equipment Assist clients on and off ski lifts Assist clients/guests with special needs Co-ordinate activities with other work units or departments Prepare and submit progress and other reports Provide customer service Additional information Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Reliability Team player Languages English Education No degree, certificate or diploma Experience Will train On site Work must be completed at the physical location. There is no option to work remotely.