Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism Finance Management Level Associate Job Description & Summary Please note: this is a 12 month fixed term opportunity The Collections team is integral to our firm, supporting client engagement teams by managing and recovering outstanding fees. We excel in dispute resolution, debt recovery through legal avenues, and handling client insolvency, all while fostering a cash-centric culture to enhance the firm's sustainable working capital. As a member of our dynamic and diverse Collections team you'll play a vital role in maximising cash collection and minimising aged debt. You will be a confident communicator with a tenacious approach, using the most effective communication strategies with your portfolio of clients. Embracing new technologies and smarter working methods, you'll deliver optimal value to our business stakeholders What your days will look like: Manage a personal portfolio of the firm’s clients to ensure timely payment of outstanding fees, meticulously documenting each action in the collections system. Leverage technology to efficiently prioritize tasks and achieve peak performance. Identify payment barriers and collaborate with internal stakeholders to swiftly resolve issues according to established procedures. Partner with the three Receivables teams to enhance cash collection and create proactive strategies to reduce aged debt. Engage actively with the Cash Allocation team to facilitate the prompt and precise allocation of client payment receipts. The role is for you if: you are familiar with other operational finance areas such as cash management, allocation, and accounts payable is a plus. you have relevant qualifications (advantageous but not essential) you possess strong influencing and negotiation skills, effectively collaborating with clients and internal stakeholders to secure optimal outcomes for the firm. you are a confident communicator skilled in active listening, situation interpretation, and leveraging influence to achieve the best results. you are a self-motivated team player who thrives in collaborative environments, building meaningful relationships with clients and stakeholders. you are adaptable and resilient, embracing change with a flexible mindset. you are driven and persistent, committed to achieving both personal and team success. What you’ll receive from us: No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Communication, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports, Inclusion, Intellectual Curiosity, Internal Controls, Key Performance Indicators (KPIs) {+ 4 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.