Radiology Scheduler

Bring your attention to detail and love for helping others to our team! We’re seeking an enthusiastic Radiology Scheduler in Williamsville, NY who’s ready to make a difference in patient care while working in a supportive, team-oriented environment. 

Roswell Park Care Network is a recognized leader in oncology and specialty care, serving community physician practices across New York State. We are committed to delivering exceptional patient care and advancing innovative treatment options.    

 We offer:

• Work-Life Balance: Monday–Friday schedule — no nights or weekends!
• Comprehensive Benefits: Medical, dental, and vision coverage
• Retirement Savings: 401(k) with company match
• Insurance Coverage: Company-paid life insurance, plus options for long-term disability, critical illness, and accident coverage
• Paid Time Off: Generous vacation and sick time
• Holidays: 11 paid holidays

As the Radiology Scheduler, you will be responsible for scheduling radiology appointments, ensuring efficient patient flow, and providing excellent customer service to patients and healthcare providers.

Responsibilities:

• Schedule and confirm radiology appointments for patients in a timely manner.
• Communicate effectively with patients to explain procedures and answer any questions.
• Collaborate with radiologists and medical staff to optimize scheduling and patient care.
• Maintain accurate records of appointments and patient information in the scheduling system.
• Handle patient inquiries and resolve scheduling conflicts professionally.
• Ensure compliance with healthcare regulations and confidentiality standards.
• Assist in the coordination of patient referrals and follow-up appointments as needed.
• Make outbound calls to referring physicians and patient.   
• Answer the telephone using correct telephone techniques and handle each inquiry in a competent and courteous way

Education/Experience: 

• High School Diploma or G.E.D required 
• Strong organizational skills and attention to detail
• One (1) year of full-time clerical health care experience is required
• Customer service experience in an office, preferably with patients 
• One (1) year of Medent EMR experience preferred
• Knowledge of medical terminology and radiology procedures is an advantage.