Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Job Description Summary: Role Overview: Serve as a crucial liaison between clients and Thermo Fisher's Pharmaceutical Development Services (PDS), ensuring seamless fulfillment of client needs and business objectives. Manage project budgets and timelines effectively. Project Management: Independently manage 6-10 PDS projects from pre-formulation onwards. Resolve project issues and resource constraints. Foster positive team interactions and manage conflict. Standardize project reporting to clients and management. Business Management: Plan, monitor, and complete activities outlined in client quotes. Prepare amendments for scope changes. Maintain client timelines and achievements. Contribute to monthly forecasts and revenue tracking. Client Management: Manage client expectations for high satisfaction. Mitigate project risks and balance client/internal requirements. People Management: Support onboarding and training of new team members. Manage Lead Administrative Coordinators and Project Coordinators. Strategic Initiatives: Lead initiatives for PDS and clients. Collaborate with site management to optimize project portfolios. Explore strategies to boost department efficiency and effectiveness. Qualifications: College Diploma in a related field; Bachelor's degree in Science, Pharmacy, Engineering, or Business preferred. Minimum 8 years industry experience; 5 years in project/client management. Minimum 3 years experience leading product development teams and managing direct reports. PMP certification advantageous. Skills: Strong organizational and interpersonal skills. Excellent written and oral communication. Proficient in Microsoft Office, Smartsheets, Change Point, Salesforce, MySupply, and database management. Knowledge of Good Manufacturing Practices and proficiency in English. Standards: Adhere to Environmental Health & Safety Policies. Maintain a clean and orderly workspace. Engage in departmental systems for smooth workflow. Identify areas for improvement and problem-solving. Understand and improve Key Performance Indicators. Physical Requirements: Light physical effort; occasional equipment operation. Comfortable indoor environment with mild exposure to discomfort. Use of Personal Protective Equipment may be required. Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. COVID-19 Vaccination Update for U.S. & Canada Colleagues All U.S. colleagues are required to disclose their COVID-19 vaccination status. New hires will be asked to disclose their vaccination status upon the first day of employment. U.S. new hires (including those in Field Sales, Field Services and Customer Support - Technical Applications) may be required to be vaccinated against COVID-19, including boosters, based on the customer or client sites they visit and support. Individuals may also be required to comply with other COVID-19 health and safety protocols, such as masking or testing. U.S. and Canada new hires in Clinical Research who are in the following job categories must be fully vaccinated before their first day of employment or request an accommodation: executive director level and above, client-facing commercial, clinical research associates (CRAs), Assistant CRA (ACRAs), all CRA and ACRA line managers, clinic-based staff in early development services and accelerated enrollment solutions, and FSP within analytical services division roles. Canada new hires (including those in Field Sales, Field Services, and Customer Support Technical Applications) may be required to be vaccinated against COVID-19, including boosters, based on the customer or client sites they visit and support. Individuals may also be required to comply with other COVID-19 health and safety protocols, such as masking or testing. New hires in Field Sales, Field Services, and Customer Support Technical Applications will be asked to disclose their vaccination status upon the first day of employment. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.