I. JOB SUMMARY Performs moderately complex administrative and supervisory program work. Work involves assisting in establishing program goals and objectives; assisting in developing program guidelines, policies, and procedures; assisting in developing schedules, priorities, and standards for achieving program goals; assisting in evaluating program activities; and supervising the work of others. Works under general supervision with limited latitude for the use of initiative and independent judgment. II. ESSENTIAL FUNCTIONS A. Assists in planning, implementing, coordinating, monitoring, and evaluating program activities; assists in establishing program goals and objectives; assists in the development of program guidelines, policies, procedures, rules, and regulations; and monitors compliance with policies and procedures. B. Assists in conducting special investigations, program analyses, and research studies and makes recommendations for improvements; and prepares and reviews reports on the effectiveness of program activities. C. Prepares educational materials, and information for the Administrative Review and Risk Management Division; confers with staff on program issues and problems; provides technical assistance on program services; and provides liaison with other departments, agencies, and organizations. D. Supervises the work of assigned program staff; and provides training and technical assistance in the program area. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. III. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Graduation from an accredited senior high school or equivalent or GED. 2. Two years full-time, wage-earning technical program support, public administration, program administration, or criminal justice experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience. 3. Experience in the supervision of employees preferred. 4. Computer operations experience preferred. B. Knowledge and Skills 1. Knowledge of the principles and practices of public administration and management. 2. Knowledge of applicable state and federal laws, rules, regulations, and statutes. 3. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 4. Skill to communicate ideas and instructions clearly and concisely. 5. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 6. Skill to interpret and apply rules, regulations, policies, and procedures. 7. Skill in administrative problem-solving techniques. 8. Skill in the use of computers and related equipment in a stand-alone or local area network environment. 9. Skill to prepare and maintain accurate records, files, and reports. 10. Skill to review technical data and prepare technical reports. 11. Skill to develop and evaluate administrative policies and procedures. 12. Skill to supervise the work of others. IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.