About Us The Profit Protection function reports into the Global Security Director and was established in 2017. The Global Security Teams remit is broad and includes Cyber, Corporate Security, Technical Security, Crisis management and Information Security, alongside Profit Protection, providing opportunities to learn and diversify through a broad spectrum of specialisms. The Profit Protection team is to ensure that Dyson people, assets and reputation are secured with the adoption of a security posture relevant to the threats, the Dyson brand, and the countries where Dyson have an Omni channel Retail presence. In addition, the team is responsible for the security strategy and standards within the retail supply chain and any investigations concerning loss within the retail / logistics environment. This includes new product launches and all risks associated throughout the manufacture and adoption of the new machines and subsequent creation of marketing collateral and imagery. This then reaches into the reseller market and the risks associated to those reporting to sell Dyson products without approval to do so. The team has a focus on strategic loss identification, prevention and reduction aspiring to utilise market leading best practice, technology and people. The Profit Protection team is a key function in the Retail Centre of Excellence, working with the functional owners of the Omni Chanel strategy and cross functional teams throughout the organization to affect and influence the retail strategy ensuring that security by design is a key consideration in the process. About the role The breadth of Profit Protections responsibilities within Dyson spans from manufacture to sale. Most customers in the retail sector use a blended Omni channel approach to selecting and purchasing products. Similarly, bad actors also adopt an Omni Channel approach and evidence of their activities is therefore distributed across multiple platforms. Offenders target retailers throughout their entire supply chain. Through a blended approach that includes big data analytics, artificial intelligence and fraud analysts, mature organisations effectively manage shrinkage, ensuring exposure to internal, external and process loss are managed both proactively and reactively within agreed frameworks and tolerances. Dyson is on a strategic path to create a robust framework on which to manage our Profit Protection challenges and the introduction of the Profit Protection Managers role is a pivotal element to this. Key Responsibilities: Assess and improve security across the supply chain and reseller network. Focus on product movement from manufacture to sale, addressing loss risks and driving solutions. Manage new product launch security, protecting assets and intellectual property until launch. Lead audits of supply chain and logistics within the region. Identify and handle internal, external, and process-related risks. Work closely with law enforcement, partners, and industry groups to minimise criminal impact. Adapt and enforce company policies to suit local needs and risks. Support new retail openings with risk assessments and site surveys. About you Gets things done – is task focused and able to drive delivery of change as well as advising and facilitating. This will involve having the ability to step from strategic to tactical roles on a daily basis Ability to understand the unique cultural environment that exists within Dyson and assimilate previous relevant experience, adapting best practice to the needs of the company Ability to analyse and use evidence effectively to inform decision-making Person specification / Core Competencies: 5+ years’ experience in the leading of Regional Profit Protection program Experience in managing multiple stakeholders remotely Understanding of the logistics process within the retail/wholesale environment Formal training in investigation techniques Ability to travel at least 50% of the time Strong customer service orientation Strong analytical and problem-solving skills Independent and critical thinking Comfortable with ambiguity and change Ability to work independently Good problem solving skills An innovative yet objective thinker Demonstrates a ‘can do’ / entrepreneurial attitude Ability to deliver projects in full, on time and to the highest quality Desirable: Previous experience with managing risks associated with new product launches Brand Protection experience Language skills Benefits Financial Performance-related bonus scheme Competitive pension scheme Life assurance Discounts on Dyson machines and retail discounts Free bus travel to and from campus (from Bristol, Bath, Chippenham, and Swindon) Lifestyle 27 days’ holiday (plus bank holidays) Free on-site lunches, fruit, and hot drinks Free on-site sports centre, gym & hair salon Electric vehicle salary sacrifice scheme Ability to purchase additional holiday Health Private medical insurance and dental insurance Employee assistance programme, digital GP, on-site physio and GP, prescription service, fertility treatment support #LI-SK1 Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.