Salary: Competitive Salary + Bonus + Excellent Benefits Product Support Engineer - Field Base - Climate Centre So, who are we? We are Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Product Support Engineer Field base, you’ll be responsible for: Provide technical assistance to customers, service engineers, and sales teams (Branches and KAM’s) regarding air conditioning systems. Diagnose and resolve complex product/installation issues, both remotely and on-site. Maintain in-depth knowledge of air conditioning products, including VRV/F systems, split units, and chillers. Site visits (pre and after sales) and liaise with suppliers and manufacturers for technical queries and product updates and training. This is a permanent, full-time position working 40 hours per week, Monday to Friday 08:00AM-17:00PM with 1hrs break. No weekend work required. And here’s what we’d like you to have: Degree or diploma in Mechanical Engineering, HVAC Engineering, or related field. Minimum 3–5 years in HVAC or air conditioning technical support or engineering role. Strong understanding of refrigeration cycles, electrical systems, and control technologies. Good computer and IT skills. Valid driver’s license. We look forward to receiving your application! Please be aware that we are extending the application period for this role until the new year. Consequently, interviews will not be held until then. Rest assured, we will review your application, but this process may take a bit longer than usual. If you don’t hear from us right away, please don’t worry. In the meantime, we hope you have a wonderful festive break! Wolseley UK is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world’s largest specialist distributer of plumbing and heating products, you’ll have access to a wide variety of career opportunities.