Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration. If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let’s build what’s next, together. Product Sales Expert for Email Service The Product Sales Expert drives regional growth and achieves sales targets for Email across the EMEA region. Acting as a deliverability champion and strategic partner, the PSE translates company strategy and work done with the product teams into actionable regional plans, collaborates with local sales teams to position Infobip Email with key new and existing customers, and identifies market opportunities to maximize gross profit and guide customers toward best-in-class deliverability practices. Success is measured by gross profit increase, the number of strategic opportunities closed as won, and the successful rollout of product growth initiatives. Key Responsibilities: Regional Strategy & Execution Translate the company product strategy into actionable regional plans. Build and execute business plans to hit product targets in the EMEA region. Identify new market opportunities and whitespace to expand adoption of deliverability-focused solutions and best practices. Sales Support & Customer Engagement Partner closely with sales teams to position Email product with key customers - providing training, deal guidance, and consultative support. Meet directly with key customers to assess deliverability challenges and drive adoption of advanced deliverability solutions. Actively participate in sales cycles to accelerate deals, improve customer email service outcomes, and boost long-term retention. Product Expertise & Market Feedback Maintain deep knowledge of deliverability principles, product capabilities, and the competitive landscape across EMEA. Act as the regional “go-to” expert for Email Deliverability, advising on reputation management, authentication, and infrastructure performance. Gather customer feedback and market insights to inform the Email Business Unit, helping shape global GTM strategy and product roadmap. Collaboration & Communication Collaborate with Email Business Unit teams to ensure product and feature alignment with EMEA realities and evolving sender needs. Serve as a bridge between regional sales teams and HQ product teams, ensuring local feedback translates into global improvements. Contribute to regional and Email Business Unit–level strategy discussions, advocating for deliverability initiatives that drive customer success and market leadership. What makes you a strong fit: Strong analytical and problem-solving skills, with a systematic and creative approach to problem-solving Ability and willingness to reallocate globally in order to work hands-on with customers and regional colleagues Fluent in English, both spoken and written High-level communication skills Proactive critical thinker, ready to constantly adapt to address new business challenges and recommend productive ideas Good knowledge of MS Office Tools (Excel primarily) Deliverability expertise (not mandatory) Why you'll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. • Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. Diversity drives connection Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity. Read more about our hiring process. #LI-MG2 We believe technology should unite people, not create distance. That’s why we make advanced communication solutions available to businesses of all sizes, everywhere - empowering them to connect with their customers in ways that feel natural, personal, and meaningful. Because the future of communication belongs to all of us. Economy 4.0: The Future of Communication | Official Documentary | CBS News From a Croatian startup to a global leader, we’ve grown by seizing opportunities - and now it’s your turn. With 3,500+ peers in 75+ locations, Infobip is powered by diversity, innovation, and cross-border collaboration. Here, you’ll connect with talented colleagues worldwide, learn from different perspectives, and grow beyond boundaries. Learn more 👉 Life at Infobip - Infobip Great work happens when you feel valued, supported, and motivated. That’s why our benefits are built to help you thrive - at work and beyond. Enjoy flexible work arrangements, Employee Stock Ownership Plan (ESOP), competitive salary and rewards, and time off when it matters most. Grow your career with internal mobility, mentorship, and global opportunities in our hubs worldwide. Join a company that values your growth, well-being, and success. Explore more 🌱 Working at Infobip - Infobip We've built something special here - a place where you can thrive personally while turning creative ideas into groundbreaking reality. And how do we make sure this empowering environment keeps supporting you? By staying true to our principles - every day, every step of the way. Learn more about our culture 🔗 Principles - Infobip